Samsung electronics co., ltd. (20240195711). METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK simplified abstract

METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK

Organization Name

samsung electronics co., ltd.

Inventor(s)

Sapan Pramodkumar Shah of Bangalore (IN)

Nishant Gupta of Bangalore (IN)

Narendranath Durga Tangudu of Bangalore (IN)

Basavaraj Jayawant Pattan of Bangalore (IN)

Deepanshu Gautam of Bangalore (IN)

Varadarajan Seenivasan of Bangalore (IN)

METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240195711 titled 'METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK

The patent application relates to a method for application service management in a wireless network using client feedback to improve service quality.

• Receiving a service experience report from a client device in the wireless network.
• Storing the service experience report on an ASM server.
• Analyzing the report along with others received from different client devices.
• Implementing corrective actions based on the analysis to enhance service performance.

Potential Applications: - Improving the quality of application services in wireless networks. - Enhancing user experience by addressing service issues promptly.

Problems Solved: - Inefficient service management in wireless networks. - Lack of real-time feedback for service improvement.

Benefits: - Enhanced service quality. - Increased user satisfaction. - Efficient management of application services.

Commercial Applications: Title: "Wireless Network Service Optimization Tool" This technology can be used by telecom companies, network operators, and service providers to optimize their application services and improve customer satisfaction. It can also be integrated into network monitoring tools for proactive service management.

Prior Art: Prior research in the field of network management systems and quality of service optimization can provide insights into similar approaches to service improvement in wireless networks.

Frequently Updated Research: Stay updated on the latest advancements in wireless network management systems and service quality optimization to enhance the effectiveness of the proposed method.

Questions about Application Service Management in Wireless Networks: 1. How does client feedback contribute to improving service quality in wireless networks? 2. What are the key challenges in implementing corrective actions based on service experience reports from client devices?

Original Abstract Submitted

the disclosure relates to a 5g or 6g communication system for supporting a higher data transmission rate. embodiments herein provide a method for application service management using a client feedback in a wireless network (). the method includes receiving, by an asm server () in the wireless network (), a val service experience report having information about a val server () and a plurality of information elements by an asm client device () in the wireless network (). further the method includes storing, by the asm server (), the val service experience report. further the method includes analyzing, by the asm server (), the val service experience report received from the asm client device () and val service experience reports received from other asm client devices () in the wireless network (). further the method includes performing, by the asm server (), at least one corrective action based on the analysis.