Salesforce, inc. (20240195888). CROSS-PLATFORM DATA REFRESH FOR COMMUNICATION PROCESS FLOWS simplified abstract

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CROSS-PLATFORM DATA REFRESH FOR COMMUNICATION PROCESS FLOWS

Organization Name

salesforce, inc.

Inventor(s)

Alejandro Lopez of San Francisco CA (US)

William Robert Jennings, Ii of Indianapolis IN (US)

Penny Nicoletta Tselikis of Carmel IN (US)

Justin Louis Condren of San Francisco CA (US)

CROSS-PLATFORM DATA REFRESH FOR COMMUNICATION PROCESS FLOWS - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240195888 titled 'CROSS-PLATFORM DATA REFRESH FOR COMMUNICATION PROCESS FLOWS

Simplified Explanation

The patent application describes a communication process flow management service that helps manage communications for a tenant. Users can update segments of entities on which the communication process flow is executed using an entity segmentation service. The management service receives notifications from the segmentation service about updates to segments of entities.

  • The patent application describes a communication process flow management service.
  • Users can update segments of entities using an entity segmentation service.
  • The management service receives notifications about updates to segments of entities.

Potential Applications

This technology can be applied in various industries where communication process flow management is essential, such as customer service, marketing, and project management.

Problems Solved

This technology streamlines the process of managing communication flows for tenants by allowing easy updates to segments of entities.

Benefits

The benefits of this technology include improved efficiency in managing communication processes, better organization of entities, and enhanced user experience.

Commercial Applications

Potential commercial applications of this technology include customer relationship management systems, marketing automation platforms, and project management tools.

Prior Art

Readers can start searching for prior art related to this technology by looking into existing communication process management systems and entity segmentation services.

Frequently Updated Research

Stay updated on research related to communication process flow management services and entity segmentation technologies to understand the latest advancements in the field.

Questions about Communication Process Flow Management

How does this technology improve communication processes for tenants?

This technology improves communication processes by allowing easy updates to segments of entities, enhancing organization and efficiency.

What are the potential applications of this technology beyond tenant communication management?

This technology can be applied in various industries such as customer service, marketing, and project management for efficient communication flow management.


Original Abstract Submitted

methods, systems, apparatuses, devices, and computer program products are described. a communication process flow management service may display a set of actions associated with a communication process flow configured to manage communications for a tenant. to update a segment of entities on which the communication process flow is to be executed, a user may navigate to a separate browser tab from that of the communication process flow management service, and may update the segment using an entity segmentation service. the communication process flow management service may receive an indication from an entity segmentation service that a segment of entities is updated and display a notification or a toast popup indicating the segment update to a user interface.