Salesforce, Inc. patent applications on August 22nd, 2024
Patent Applications by Salesforce, Inc. on August 22nd, 2024
Salesforce, Inc.: 4 patent applications
Salesforce, Inc. has applied for patents in the areas of H04L12/18 (2), G06F9/455 (1), G06F9/451 (1), G06F40/30 (1), G06N5/02 (1) G06F9/45512 (1), G06F11/1405 (1), H04L12/1818 (1), H04L12/1831 (1)
With keywords such as: collaboration, synchronous, text, multimedia, operational, session, time, segment, application, and engine in patent application abstracts.
Patent Applications by Salesforce, Inc.
Inventor(s): Pranoy Cherian Mathew of Andhra Pradesh (IN) for salesforce, inc.
IPC Code(s): G06F9/455, G06F9/451, G06F40/30, G06N5/02
CPC Code(s): G06F9/45512
Abstract: methods and systems are provided for automatically determining a need to invoke functionality of a feature of an application while using a primary application and for automatically invoking that functionality without user action. when input information is input into the primary application via a user interface of a user system, it can be received by an application server from a sender process at the user system, and a prefix that occurs before a text string can be identified. the text string that follows the prefix can be extracted by performing a matching analysis against a library of keywords and extracting a matching keyword. the text string comprises extracted text from the input information. the matching keyword can be matched to an entry that is mapped to a command that can be executed to generate an action that automatically invokes the functionality of the feature of the application without user action.
Inventor(s): Mark F. Wilding of Issaquah WA (US) for salesforce, inc.
IPC Code(s): G06F11/14, G06F8/60, G06F9/48, G06F9/54, G06F11/36, G06F21/51, G06F21/54
CPC Code(s): G06F11/1405
Abstract: techniques are disclosed relating to automated operations management. in various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. the computer system implements the operational scenario for the target computer environment. the implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. the controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. in various embodiments, the computer system includes additional features such as an application programming interface (api), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.
Inventor(s): Vineeth John Abraham of Bangalore (IN) for salesforce, inc.
IPC Code(s): H04L12/18, H04L65/1069
CPC Code(s): H04L12/1818
Abstract: media, methods, and systems are provided for scheduling a scheduled event within a synchronous multimedia collaboration session within a group-based communication system. a selected start time and a selected time duration may be received such that one or more users are added to the synchronous multimedia collaboration session within a channel of the group-based communication system at or near the selected start time. upon expiration of the selected time duration, the one or more users may be automatically removed from the synchronous multimedia collaboration session to prevent the scheduled event from extending beyond an allocated time.
Inventor(s): Oleksii Kalinichenko of Burnaby (CA) for salesforce, inc., Akshay Bakshi of Vancouver (CA) for salesforce, inc.
IPC Code(s): H04L12/18, H04L65/1089, H04L65/401, H04L65/403
CPC Code(s): H04L12/1831
Abstract: media, methods, and systems are disclosed for documenting synchronous multimedia collaboration sessions in a group-based communication system. a live synchronous multimedia collaboration session is detected. in response to the detecting, a first audio segment is received and transcribed into a first text segment. a collaboration thread associated with the live synchronous multimedia collaboration session is generated. in real time, a first message is posted based on the first transcribed text segment to the collaboration thread associated with the live synchronous multimedia collaboration session. next, a second audio segment is received and transcribed into a second text segment. finally, in real time and during the live synchronous multimedia collaboration session, a second message is posted to the collaboration thread based on the second transcribed text segment.
