Nec corporation (20240096195). NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM simplified abstract
Contents
- 1 NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Original Abstract Submitted
NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
Organization Name
Inventor(s)
NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240096195 titled 'NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
Simplified Explanation
The present invention provides a notification system including: a customer status information generation unit generating customer status information based on an image of the inside of a store; a checkout work region information generation unit generating checkout work region information based on an image of the inside of the store; a determination unit determining whether to make a notification of an assistance request for checkout work based on the customer status information and the checkout work region information; and a notification unit making notification of the assistance request through an output apparatus when determined to be made.
- Customer status information generation unit: Generates information based on an image of the inside of a store indicating the number of customers waiting for checkout and the number of customers in the store.
- Checkout work region information generation unit: Generates information based on an image of the inside of the store indicating the status of a checkout work region where a clerk performing checkout work is positioned.
- Determination unit: Determines whether to make a notification of an assistance request for checkout work based on the customer status information and the checkout work region information.
- Notification unit: Makes notification of the assistance request through an output apparatus when determined to be made.
Potential Applications
This technology could be applied in retail stores, supermarkets, and other businesses where customer service and checkout efficiency are crucial.
Problems Solved
This technology helps in improving customer service by efficiently managing checkout work and providing timely assistance when needed.
Benefits
The system helps in reducing customer wait times, improving overall customer satisfaction, and optimizing checkout processes in stores.
Potential Commercial Applications
Potential commercial applications include retail chains, supermarkets, department stores, and any business with a checkout process that can benefit from improved efficiency and customer service.
Possible Prior Art
One possible prior art could be similar systems used in supermarkets or retail stores to monitor customer flow and checkout efficiency.
Unanswered Questions
How does the system handle multiple assistance requests simultaneously?
The system's capacity to manage and prioritize multiple assistance requests at the same time is not addressed in the abstract.
What type of output apparatus is used for making notifications?
The specific type of output apparatus used for making notifications is not specified in the abstract.
Original Abstract Submitted
the present invention provides a notification system () including: a customer status information generation unit () generating, based on an image in which the inside of a store is captured, customer status information indicating at least one of the number of customers waiting for checkout and the number of customers in the store; a checkout work region information generation unit () generating, based on an image in which the inside of the store is captured, checkout work region information indicating status of a checkout work region where a clerk performing checkout work is positioned; a determination unit () determining, based on the customer status information and the checkout work region information, whether to make notification of an assistance request for checkout work; and a notification unit () making notification of the assistance request through an output apparatus when notification of the assistance request is determined to be made.
