CenturyLink Intellectual Property LLC (20240248677). ENHANCEMENTS TO MODEMS AND GATEWAYS FOR VISUALLY IMPAIRED USERS simplified abstract
Contents
ENHANCEMENTS TO MODEMS AND GATEWAYS FOR VISUALLY IMPAIRED USERS
Organization Name
CenturyLink Intellectual Property LLC
Inventor(s)
Andrew Carey of Junction City OR (US)
ENHANCEMENTS TO MODEMS AND GATEWAYS FOR VISUALLY IMPAIRED USERS - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240248677 titled 'ENHANCEMENTS TO MODEMS AND GATEWAYS FOR VISUALLY IMPAIRED USERS
The abstract describes a system for presenting audio announcements of customer equipment status, such as modems or gateways, based on identified conditions triggering the announcements.
- The device can identify conditions triggering audio announcements of customer equipment status.
- It generates audio announcements based on the identified conditions.
- The audio announcements are presented using a speaker.
Potential Applications: - Customer service in telecommunications companies - Home automation systems - Network monitoring and management tools
Problems Solved: - Providing real-time status updates for customer equipment - Enhancing user experience by delivering audio notifications - Improving troubleshooting processes for technical support teams
Benefits: - Increased customer satisfaction - Faster resolution of technical issues - Enhanced communication of network status
Commercial Applications: Title: "Enhanced Customer Equipment Status Audio Announcements for Telecommunications" This technology can be used in telecommunications companies to improve customer service and technical support processes. It can also be integrated into home automation systems for enhanced user experience.
Questions about the technology: 1. How does this system improve customer experience compared to traditional status notifications? 2. What are the potential cost savings for telecommunications companies implementing this technology?
Original Abstract Submitted
this disclosure describes systems, methods, and devices related to presenting audio announcements of customer equipment status. a device may identify a condition triggering an audio announcement of device or network status of customer equipment, wherein the customer equipment includes a modem or a gateway; generate, based on the identification of the condition, the audio announcement; and present, based on the identification of the condition, the audio announcement using a speaker.
