Acres Technology (20240233484). DISPATCHING CASINO AGENTS TO AN ELECTRONIC GAMING MACHINE simplified abstract
Contents
DISPATCHING CASINO AGENTS TO AN ELECTRONIC GAMING MACHINE
Organization Name
Inventor(s)
John F. Acres of Las Vegas NV (US)
Kevin Parker of Las Vegas NV (US)
Andrea Mccurry of Las Vegas NV (US)
DISPATCHING CASINO AGENTS TO AN ELECTRONIC GAMING MACHINE - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240233484 titled 'DISPATCHING CASINO AGENTS TO AN ELECTRONIC GAMING MACHINE
The abstract of this patent application describes a method for dispatching a person to an electronic gaming machine in response to a predefined event, utilizing a database of casino agents and a network of gaming machines.
- The method involves storing a listing of casino agents in a database.
- A communication is received on a network of gaming machines indicating that a casino agent should be dispatched to an electronic gaming machine.
- A signal is automatically sent to a wireless device carried by a person, containing data that identifies the specific electronic gaming device.
Potential Applications: - This technology could be used in casinos to efficiently dispatch staff to gaming machines when needed. - It could enhance customer service by ensuring timely assistance to players.
Problems Solved: - Streamlines the process of dispatching casino agents to electronic gaming machines. - Improves customer experience by providing prompt assistance.
Benefits: - Increases efficiency in managing casino operations. - Enhances customer satisfaction by reducing wait times for assistance.
Commercial Applications: Title: "Efficient Dispatching System for Casino Agents in Electronic Gaming Machines" This technology could be valuable for casino operators looking to optimize their staff deployment and improve customer service in gaming areas.
Questions about the technology: 1. How does this method improve the overall customer experience in a casino setting? - This method ensures that casino agents can quickly respond to player needs, leading to a more seamless gaming experience. 2. What are the potential cost-saving benefits for casinos implementing this dispatching system? - By efficiently deploying staff to gaming machines, casinos can optimize their resources and potentially reduce operational costs.
Original Abstract Submitted
embodiments of the present invention are directed to a method for dispatching a person to an electronic gaming machine in response to a predefined event at the electronic gaming machine. a listing of casino agents who may be dispatched is stored on in a database. a communication on a network of gaming machines is received indicating that a casino agent should be dispatched to one of the electronic gaming machines. a signal is automatically sent to a wireless device carried by a person including data that identifies the one electronic gaming device.
