20240045764. WORKFLOWS FOR AUTOMATED OPERATIONS MANAGEMENT simplified abstract (Salesforce, Inc.)

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WORKFLOWS FOR AUTOMATED OPERATIONS MANAGEMENT

Organization Name

Salesforce, Inc.

Inventor(s)

Mark F. Wilding of Issaquah WA (US)

WORKFLOWS FOR AUTOMATED OPERATIONS MANAGEMENT - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240045764 titled 'WORKFLOWS FOR AUTOMATED OPERATIONS MANAGEMENT

Simplified Explanation

The patent application describes techniques for automated operations management in a computer system. The system accesses operational information and blueprints to implement operational scenarios in a target computer environment. This is done by executing a hierarchy of controller modules, with an orchestrator controller module at the top level, which issues instructions to controller modules at the next level to manage operational entities according to the blueprints.

  • The computer system accesses operational information and blueprints to implement operational scenarios.
  • The system executes a hierarchy of controller modules, with an orchestrator controller module at the top level.
  • The orchestrator controller module issues instructions to controller modules at the next level.
  • The controller modules manage operational entities according to the blueprints.
  • The computer system may include additional features such as an API, a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

Potential applications of this technology:

  • Automated operations management in computer systems
  • Streamlining and optimizing operational scenarios in target computer environments

Problems solved by this technology:

  • Manual operations management and execution of operational scenarios
  • Inefficient management of operational entities in computer environments

Benefits of this technology:

  • Increased efficiency and accuracy in operations management
  • Streamlined execution of operational scenarios
  • Improved resource allocation and utilization in computer environments


Original Abstract Submitted

techniques are disclosed relating to automated operations management. in various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. the computer system implements the operational scenario for the target computer environment. the implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. the controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. in various embodiments, the computer system includes additional features such as an application programming interface (api), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.