18817587. AUTOMATED SERVICE TICKET GENERATION (State Farm Mutual Automobile Insurance Company)
Contents
AUTOMATED SERVICE TICKET GENERATION
Organization Name
State Farm Mutual Automobile Insurance Company
Inventor(s)
Cesar Bryan Acosta of Atlanta GA (US)
Faith Alexis Brumfield of Johns Creek GA (US)
Sarah Gichuhi of Dacula GA (US)
Andrew Warner of Atlanta GA (US)
Amanda Yang of Snellville GA (US)
AUTOMATED SERVICE TICKET GENERATION
This abstract first appeared for US patent application 18817587 titled 'AUTOMATED SERVICE TICKET GENERATION
Original Abstract Submitted
An automated service ticket generation system including an application configured to receive risk data associated with an asset and generate a service ticket based on the risk data. The application may receive risk data including an indication of whether the asset is out of compliance or will soon be out of compliance with a policy and/or regulation. Responsive to receiving the risk data, the application may access a remote computing device to generate the service ticket. The service ticket may include a mitigation task for an asset owner to perform in order to comply with the policy and/or regulation. The application may cause an indication of the service ticket to be presented on a display of a computing device. In some examples, the application may cause an indication of the service ticket to be sent to a computing device associated with the asset.
