18601374. METHODS AND SYSTEMS FOR DEMONSTRATING A PERSONALIZED AUTOMATED TELLER MACHINE (ATM) PRESENTATION simplified abstract (Capital One Services, LLC)

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METHODS AND SYSTEMS FOR DEMONSTRATING A PERSONALIZED AUTOMATED TELLER MACHINE (ATM) PRESENTATION

Organization Name

Capital One Services, LLC

Inventor(s)

Stephen Van Beek Faletti of Brooklyn NY (US)

METHODS AND SYSTEMS FOR DEMONSTRATING A PERSONALIZED AUTOMATED TELLER MACHINE (ATM) PRESENTATION - A simplified explanation of the abstract

This abstract first appeared for US patent application 18601374 titled 'METHODS AND SYSTEMS FOR DEMONSTRATING A PERSONALIZED AUTOMATED TELLER MACHINE (ATM) PRESENTATION

The abstract describes a computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user.

  • Obtaining transaction data of the user via a device associated with the user
  • Obtaining geographic data of the user based on the transaction data
  • Generating ATM data based on the geographic data of the user
  • Obtaining user feedback data based on the ATM data, including a selection of an ATM from a list
  • Transmitting presentation data to the selected ATM based on the transaction data and user feedback data
  • Demonstrating the personalized ATM presentation to the user based on the presentation data

Potential Applications: - Personalized banking experiences for users - Enhanced user engagement with ATMs - Improved user satisfaction with ATM services

Problems Solved: - Lack of personalized experiences at ATMs - Limited user feedback integration in ATM services

Benefits: - Increased user satisfaction and engagement - Enhanced user experience with ATM services - Improved efficiency in ATM interactions

Commercial Applications: Title: Personalized ATM Presentation Technology for Enhanced User Experience Description: This technology can be utilized by banks and financial institutions to provide personalized ATM experiences, leading to increased customer satisfaction and loyalty. It can also be integrated into ATM software solutions for improved user engagement and efficiency.

Questions about Personalized ATM Presentation Technology: 1. How does this technology improve user engagement with ATMs? 2. What are the potential benefits for banks and financial institutions implementing this technology?


Original Abstract Submitted

A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user may include: obtaining transaction data of the user via a device associated with the user; obtaining, via the one or more processors, geographic data of the user based on the transaction data; generating, via the one or more processors, ATM data based on the geographic data of the user; obtaining, via the one or more processors, user feedback data based on the ATM data, wherein the user feedback data comprises a selection of an ATM of the list of the ATMs; transmitting, to the selected ATM of the list of the ATMs, presentation data based on the transaction data and the user feedback data; and demonstrating, via the selected ATM of the list of the ATMs, the personalized ATM presentation to the user based on the presentation data.