18556072. METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK simplified abstract (SAMSUNG ELECTRONICS CO., LTD.)

METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK

Organization Name

SAMSUNG ELECTRONICS CO., LTD.

Inventor(s)

Sapan Pramodkumar Shah of Bangalore (IN)

Nishant Gupta of Bangalore (IN)

Narendranath Durga Tangudu of Bangalore (IN)

Basavaraj Jayawant Pattan of Bangalore (IN)

Deepanshu Gautam of Bangalore (IN)

Varadarajan Seenivasan of Bangalore (IN)

METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK - A simplified explanation of the abstract

This abstract first appeared for US patent application 18556072 titled 'METHOD AND SYSTEM FOR APPLICATION SERVICE MANAGEMENT USING CLIENT FEEDBACK IN WIRELESS NETWORK

The disclosure pertains to a method for application service management in a wireless network using client feedback, aimed at improving the user experience and network performance.

• The method involves receiving a service experience report from a client device in the network, containing information about a server and various data elements.
• The received report is stored and analyzed by the ASM server, along with reports from other client devices in the network.
• Based on the analysis, the ASM server performs corrective actions to enhance the quality of service and address any issues identified.

Potential Applications: - Enhancing user experience in wireless networks - Improving network performance and reliability - Optimizing application service management processes

Problems Solved: - Lack of real-time feedback for service quality in wireless networks - Inefficient management of application services based on user experience - Difficulty in identifying and resolving network issues promptly

Benefits: - Enhanced user satisfaction and loyalty - Improved network efficiency and performance - Proactive identification and resolution of service issues

Commercial Applications: Title: "Enhancing User Experience in Wireless Networks with Client Feedback" This technology can be utilized by telecom companies, network operators, and service providers to optimize their service delivery and ensure customer satisfaction. It can also be integrated into network management systems to automate corrective actions based on user feedback.

Prior Art: There may be prior art related to client feedback systems in wireless networks, network management tools, and service quality improvement methods that could be relevant to this technology.

Frequently Updated Research: Stay updated on advancements in wireless network management, user experience optimization, and feedback-driven service improvement strategies to enhance the effectiveness of this technology.

Questions about Application Service Management with Client Feedback: 1. How does the ASM server analyze and process the service experience reports received from client devices? 2. What are the key benefits of integrating client feedback into application service management processes?

Original Abstract Submitted

The disclosure relates to a 5G or 6G communication system for supporting a higher data transmission rate. Embodiments herein provide a method for application service management using a client feedback in a wireless network (). The method includes receiving, by an ASM server () in the wireless network (), a VAL service experience report having information about a VAL server () and a plurality of information elements by an ASM client device () in the wireless network (). Further the method includes storing, by the ASM server (), the VAL service experience report. Further the method includes analyzing, by the ASM server (), the VAL service experience report received from the ASM client device () and VAL service experience reports received from other ASM client devices () in the wireless network (). Further the method includes performing, by the ASM server (), at least one corrective action based on the analysis.