18384272. CHATBOT SERVICE PROVIDING METHOD AND CHATBOT SERVICE PROVIDING SYSTEM simplified abstract (Hyundai Motor Company)
Contents
CHATBOT SERVICE PROVIDING METHOD AND CHATBOT SERVICE PROVIDING SYSTEM
Organization Name
Inventor(s)
Donghyeon Lee of Suwon-Si (KR)
CHATBOT SERVICE PROVIDING METHOD AND CHATBOT SERVICE PROVIDING SYSTEM - A simplified explanation of the abstract
This abstract first appeared for US patent application 18384272 titled 'CHATBOT SERVICE PROVIDING METHOD AND CHATBOT SERVICE PROVIDING SYSTEM
The method described in the abstract involves using input text to generate key words and types, classifying the intent associated with the input text, searching for information based on the classified intent and key words, displaying the searched information and key words on a user interface device, and adding visual effects to indicate if a key word was used for the search.
- Input text is used to generate key words and types
- Intent associated with the input text is classified based on the key words and types
- Information is searched for based on the classified intent and key words
- Searched information and key words are displayed on a user interface device
- Visual effects are added to indicate if a key word was used for the search
Potential Applications: - Chatbot services - Information retrieval systems - User interface design
Problems Solved: - Efficiently providing relevant information based on user input - Enhancing user experience with visual indicators
Benefits: - Improved user interaction with chatbots - Faster access to information - Enhanced user interface design
Commercial Applications: Title: Enhanced Chatbot Service with Visual Indicators This technology can be applied in customer service chatbots, educational chatbots, and information retrieval systems. It can improve user engagement and satisfaction, leading to increased customer retention and loyalty.
Questions about the technology: 1. How does this method improve the user experience with chatbots? 2. What are the potential drawbacks of using visual effects in indicating key words in a chatbot interface?
Original Abstract Submitted
A method for providing chatbot service may include generating, based on input text received via a user interface device, a plurality of key words and a plurality of types associated with the plurality of key words, classifying, based on the generated key words and the types, an intent associated with the input text, based on the classified intent and at least of one of the key words, searching for information, displaying, on a display of the user interface device, the searched information and the plurality of key words, and adding, on the display of the user interface device, at least a visual effect for indicating whether a key word of the plurality of key words was used for the searching.
