18274407. SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM simplified abstract (NEC Corporation)

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SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM

Organization Name

NEC Corporation

Inventor(s)

Masaya Tanaka of Tokyo (JP)

SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM - A simplified explanation of the abstract

This abstract first appeared for US patent application 18274407 titled 'SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM

Simplified Explanation

The patent application describes a server apparatus that assists callers in reporting events by transmitting information showing the situation of the site where the event occurred and providing assistance information to the caller.

  • The instructing unit prompts the reporting device to transmit information upon receiving a call from the reporting device.
  • The assistance information transmitting unit sends assistance information to the reporting device to help the caller.
  • The acquiring unit collects the information showing the situation of the site from the reporting device.

Potential Applications

This technology could be used in emergency response systems, security monitoring services, and reporting platforms for incidents or accidents.

Problems Solved

This technology streamlines the reporting process for callers by providing them with assistance information and ensuring accurate transmission of the situation at the site of the event.

Benefits

- Improved efficiency in reporting events - Enhanced communication between callers and reporting systems - Quick and accurate transmission of information

Potential Commercial Applications

- Emergency response services - Security companies - Incident reporting platforms

Possible Prior Art

One possible prior art could be similar systems used in emergency call centers or security monitoring services.

Unanswered Questions

How does the system ensure the accuracy of the information transmitted by the reporting device?

The system may use verification processes or data validation techniques to ensure the accuracy of the information received.

What measures are in place to protect the privacy and security of the callers using the reporting device?

The system may incorporate encryption protocols, secure data transmission methods, and access controls to safeguard the privacy and security of the callers' information.


Original Abstract Submitted

A server apparatus includes: an instructing unit that prompts a reporting device to transmit information showing a situation of a site where an event to be reported has occurred, upon receipt of a call from the reporting device; an assistance information transmitting unit that transmits assistance information for assisting a caller operating the reporting device, to the reporting device; and an acquiring unit that acquires the information showing the situation of the site from the reporting device.