18118527. METHOD AND SYSTEM FOR AUTOMATICALLY ASSIGNING ONE OR MORE TASKS TO ONE OR MORE USERS simplified abstract (JPMorgan Chase Bank, N.A.)

From WikiPatents
Jump to navigation Jump to search

METHOD AND SYSTEM FOR AUTOMATICALLY ASSIGNING ONE OR MORE TASKS TO ONE OR MORE USERS

Organization Name

JPMorgan Chase Bank, N.A.

Inventor(s)

Ashish Agrawal of Hyderabad (IN)

METHOD AND SYSTEM FOR AUTOMATICALLY ASSIGNING ONE OR MORE TASKS TO ONE OR MORE USERS - A simplified explanation of the abstract

This abstract first appeared for US patent application 18118527 titled 'METHOD AND SYSTEM FOR AUTOMATICALLY ASSIGNING ONE OR MORE TASKS TO ONE OR MORE USERS

Simplified Explanation: The patent application describes a method for automatically assigning tasks to users based on their skills and the weightage of the tasks.

Key Features and Innovation:

  • Receiving tasks via a communication interface
  • Maintaining a primary queue for the tasks
  • Determining weightage for each task
  • Analyzing a skill matrix of users based on task weightage
  • Identifying users for task assignment
  • Automatically assigning tasks to identified users

Potential Applications: This technology can be used in project management software, task management systems, and workforce optimization tools.

Problems Solved: This technology streamlines the task assignment process, ensures tasks are assigned to the most qualified users, and improves overall efficiency in task management.

Benefits: The benefits of this technology include improved task allocation, increased productivity, better utilization of resources, and enhanced user satisfaction.

'Commercial Applications: Title: Automated Task Assignment System Description: This technology can be utilized in various industries such as IT, customer service, and manufacturing to optimize task allocation and improve overall workflow efficiency. Companies can benefit from increased productivity and cost savings by implementing this automated task assignment system.

Prior Art: Prior art related to this technology may include research on task allocation algorithms, workforce management systems, and skill-based task assignment methods.

Frequently Updated Research: Stay updated on the latest advancements in task management systems, workforce optimization tools, and artificial intelligence algorithms for task assignment.

Questions about Automated Task Assignment System: 1. How does this technology improve task allocation efficiency?

  - This technology improves task allocation efficiency by analyzing user skills and task weightage to assign tasks to the most qualified users.

2. What industries can benefit the most from this automated task assignment system?

  - Industries such as IT, customer service, and manufacturing can benefit the most from this system by optimizing task allocation and improving workflow efficiency.


Original Abstract Submitted

A method for automatically assigning one or more tasks to one or more users. The method includes receiving, by at least one processor via a communication interface, one or more tasks; dynamically maintaining, by the at least one processor, a primary queue for the one or more tasks received at the at least one processor; determining, by the at least one processor, a weightage for each of the one or more tasks; analysing, by the at least one processor, a skill matrix of the one or more users based on the weightage determined for the one or more tasks; identifying, by the at least one processor, the one or more users for assignment of the one or more tasks based on the analysis; and automatically assigning, by the at least one processor, the one or more tasks to the one or more identified users.