18085257. CONFIGURING ARTIFICIAL INTELLIGENCE-BASED VIRTUAL ASSISTANTS USING RESPONSE MODES simplified abstract (International Business Machines Corporation)

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CONFIGURING ARTIFICIAL INTELLIGENCE-BASED VIRTUAL ASSISTANTS USING RESPONSE MODES

Organization Name

International Business Machines Corporation

Inventor(s)

Matthew Richard Arnold of Yorktown Heights NY (US)

Eric Donald Wayne of Durham NC (US)

Saloni Potdar of Jersey City NJ (US)

CONFIGURING ARTIFICIAL INTELLIGENCE-BASED VIRTUAL ASSISTANTS USING RESPONSE MODES - A simplified explanation of the abstract

This abstract first appeared for US patent application 18085257 titled 'CONFIGURING ARTIFICIAL INTELLIGENCE-BASED VIRTUAL ASSISTANTS USING RESPONSE MODES

The abstract of this patent application describes methods, systems, and computer program products for configuring artificial intelligence-based virtual assistants using response modes.

  • Configuring multiple response modes for at least one artificial intelligence-based virtual assistant, each mode corresponding to a set of operational settings.
  • Implementing a response mode based on user requests and associated data.
  • Configuring workflows for the virtual assistant to carry out in response to user requests and in accordance with the implemented response mode.

Potential Applications: - Customer service chatbots - Personal assistant applications - Automated helpdesk support systems

Problems Solved: - Enhancing user interaction with virtual assistants - Improving efficiency and effectiveness of virtual assistant responses

Benefits: - Customizable response modes for different scenarios - Enhanced user experience with virtual assistants - Streamlined workflows for virtual assistant tasks

Commercial Applications: "Configuring Artificial Intelligence-Based Virtual Assistants Using Response Modes" could be utilized in industries such as customer service, healthcare, and e-commerce to enhance user interactions and streamline processes.

Questions about Configuring Artificial Intelligence-Based Virtual Assistants Using Response Modes: 1. How does this technology improve user interaction with virtual assistants? 2. What are the potential applications of this innovation in different industries?

Frequently Updated Research: Stay updated on advancements in artificial intelligence technologies and their applications in virtual assistant systems to understand the latest trends and developments in the field.


Original Abstract Submitted

Methods, systems, and computer program products for configuring artificial intelligence-based virtual assistants using response modes are provided herein. A computer-implemented method includes configuring multiple response modes in connection with at least one artificial intelligence-based virtual assistant, each response mode corresponding to a respective set of operational settings for the at least one artificial intelligence-based virtual assistant; implementing, for the at least one artificial intelligence-based virtual assistant, one of the multiple response modes based at least in part on at least one user request submitted to the at least one artificial intelligence-based virtual assistant and one or more items of data associated with the at least one artificial intelligence-based virtual assistant; and configuring at least one workflow to be carried out by the at least one artificial intelligence-based virtual assistant in response to the at least one user request and in accordance with the implemented response mode.