Twilio Inc. patent applications on April 11th, 2024
Patent Applications by Twilio Inc. on April 11th, 2024
Twilio Inc.: 3 patent applications
Twilio Inc. has applied for patents in the areas of H04M15/00 (3), H04L12/66 (2), G06Q10/0633 (2), H04M7/00 (2), H04W12/12 (2)
With keywords such as: work, item, fraud, data, workflow, external, telephony, worker, account, and usage in patent application abstracts.
Patent Applications by Twilio Inc.
Inventor(s): Adam Ballai of San Francisco CA (US) for twilio inc., Robert Charles Hagemann, III of Potomac MD (US) for twilio inc., Daniel Zarick of San Francisco CA (US) for twilio inc.
IPC Code(s): H04L9/40, H04L65/1104, H04M7/00, H04M15/00, H04W12/12, H04W12/126, H04W12/128
Abstract: a system and method for preventing illicit use of a telephony platform that includes enrolling a plurality of accounts on a telecommunications platform, wherein an account includes account configuration; at a fraud detection system of the telecommunications platform, receiving account usage data, wherein the usage data includes at least communication configuration data and billing configuration data of account configuration and further includes communication history of the plurality of accounts; calculating fraud scores of a set of fraud rules from the usage data, wherein at least a sub-set of the fraud rules include conditions of usage data patterns between at least two accounts; detecting when the fraud scores of an account satisfy a fraud threshold; and initiating an action response when a fraud score satisfies the fraud threshold.
20240121341.SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE_simplified_abstract_(twilio inc.)
Inventor(s): John Wolthuis of San Francisco CA (US) for twilio inc., Robert Brazier of San Francisco CA (US) for twilio inc.
IPC Code(s): H04M3/523, G06Q10/0631, G06Q10/0633, H04M3/51
Abstract: systems and methods for a work distribution service. at a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. the work item is received via a restful work item api call request. the priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. the workflow instruction is provided by the external system via a restful workflow api. a worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a restful worker api. the worker state includes worker attributes. the work item is generated by the external system, and the workflow instruction is managed by the external system.
20240121343.TELEPHONY WEB EVENT SYSTEM AND METHOD_simplified_abstract_(twilio inc.)
Inventor(s): Jeffrey Lawson of San Francisco CA (US) for twilio inc., John Wolthuis of San Francisco CA (US) for twilio inc., Evan Cooke of San Francisco CA (US) for twilio inc.
IPC Code(s): H04M7/00, H04L12/66, H04L51/52, H04L67/02, H04M3/22, H04M15/00
Abstract: an embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. the system can be used with a telephony application that interfaces with a telephony device and an application server
