LIVEPERSON, INC. Patent Application Trends in 2024

LIVEPERSON, INC. patent applications in 2024

Top 10 Technology Areas

• H04L51/02 (using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages)
  • Count: 4 patents
  • Example: 20240212679. METHODS AND SYSTEMS FOR COMBINED VOICE AND SIGNALING simplified abstract (LIVEPERSON, INC.)
• H04M3/5175 (Centralised call answering arrangements requiring operator intervention {, e.g. call or contact centers for telemarketing})
  • Count: 3 patents
  • Example: 20240236235. INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION simplified abstract (LIVEPERSON, INC.)
• H04M3/42221 ({Conversation recording systems (at the subscriber's set)
  • Count: 3 patents
  • Example: 20240236235. INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION simplified abstract (LIVEPERSON, INC.)
• H04M2203/401 (TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus)
  • Count: 2 patents
  • Example: 20240236235. INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION simplified abstract (LIVEPERSON, INC.)
• H04M2203/403 (TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus)
  • Count: 2 patents
  • Example: 20240236235. INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION simplified abstract (LIVEPERSON, INC.)
• G10L15/22 (SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING)
  • Count: 2 patents
  • Example: 20240205335. AUTOMATED SYSTEMS FOR COMMUNICATIONS ANALYSIS ACCORDING TO RECORDING RESTRICTIONS simplified abstract (LIVEPERSON, INC.)
• H04L41/5054 (Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components)
  • Count: 1 patents
  • Example: 20240187319. METHODS AND SYSTEMS FOR IMPLEMENTING DYNAMIC-ACTION SYSTEMS IN REAL-TIME DATA STREAMS simplified abstract (LIVEPERSON, INC.)
• H04L41/16 (using machine learning or artificial intelligence)
  • Count: 1 patents
  • Example: 20240187319. METHODS AND SYSTEMS FOR IMPLEMENTING DYNAMIC-ACTION SYSTEMS IN REAL-TIME DATA STREAMS simplified abstract (LIVEPERSON, INC.)
• G10L15/063 (SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING)
  • Count: 1 patents
  • Example: 20240205335. AUTOMATED SYSTEMS FOR COMMUNICATIONS ANALYSIS ACCORDING TO RECORDING RESTRICTIONS simplified abstract (LIVEPERSON, INC.)
• G10L15/1815 (SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING)
  • Count: 1 patents
  • Example: 20240205335. AUTOMATED SYSTEMS FOR COMMUNICATIONS ANALYSIS ACCORDING TO RECORDING RESTRICTIONS simplified abstract (LIVEPERSON, INC.)

Emerging Technology Areas

• G06N5/01 (Dynamic search techniques; Heuristics; Dynamic trees; Branch-and-bound)
  • Count: 1 patents
  • Example: 20240046374. SYSTEMS, MEDIA, AND METHODS FOR AUTOMATED RESPONSE TO QUERIES MADE BY INTERACTIVE ELECTRONIC CHAT simplified abstract (LIVEPERSON, INC.)
• G06N5/02 (Knowledge representation; Symbolic representation)
  • Count: 1 patents
  • Example: 20240046374. SYSTEMS, MEDIA, AND METHODS FOR AUTOMATED RESPONSE TO QUERIES MADE BY INTERACTIVE ELECTRONIC CHAT simplified abstract (LIVEPERSON, INC.)
• G06N20/00 (Machine learning)
  • Count: 1 patents
  • Example: 20240046374. SYSTEMS, MEDIA, AND METHODS FOR AUTOMATED RESPONSE TO QUERIES MADE BY INTERACTIVE ELECTRONIC CHAT simplified abstract (LIVEPERSON, INC.)
• G06Q50/01 ({Social networking})
  • Count: 1 patents
  • Example: 20240046374. SYSTEMS, MEDIA, AND METHODS FOR AUTOMATED RESPONSE TO QUERIES MADE BY INTERACTIVE ELECTRONIC CHAT simplified abstract (LIVEPERSON, INC.)
• G06F40/30 (ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models)
  • Count: 1 patents
  • Example: 20240031311. SYSTEMS AND METHODS FOR TRANSFERRING MESSAGING TO AUTOMATION simplified abstract (LIVEPERSON, INC.)
• H04L47/783 (Distributed allocation of resources, e.g. bandwidth brokers)
  • Count: 1 patents
  • Example: 20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)
• H04L51/04 (Real-time or near real-time messaging, e.g. instant messaging [IM])
  • Count: 1 patents
  • Example: 20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)
• G06F16/9538 (Retrieval from the web)
  • Count: 1 patents
  • Example: 20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)
• H04L67/01 (Protocols)
  • Count: 1 patents
  • Example: 20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)
• G06F40/134 (ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models)
  • Count: 1 patents
  • Example: 20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)

Top Inventors

• Glen Clodore (2 patents)
• Matthew Smith of New York NY (US) (2 patents)
• Ravikiran Chittari of Cupertino CA (US) (2 patents)
• Ravi Chittari of New York NY (US) (1 patent)
• Siddharth Bhaskar of New York NY (US) (1 patent)
• Fady Massoud of New York NY (US) (1 patent)
• Jason Farnsworth of New York NY (US) (1 patent)
• Bruce Ramsay of New York NY (US) (1 patent)
• Ranjith Gampa of New York NY (US) (1 patent)
• James Poulin of New York NY (US) (1 patent)

Patent Categories

Geographical Distribution of Inventors

Geographical Distribution of US Inventors