18529004. REMOTE SUPPORT SYSTEM simplified abstract (TOYOTA JIDOSHA KABUSHIKI KAISHA)
Contents
REMOTE SUPPORT SYSTEM
Organization Name
TOYOTA JIDOSHA KABUSHIKI KAISHA
Inventor(s)
REMOTE SUPPORT SYSTEM - A simplified explanation of the abstract
This abstract first appeared for US patent application 18529004 titled 'REMOTE SUPPORT SYSTEM
Simplified Explanation: The patent application describes a remote support system for one operator to assist multiple mobile objects. The system includes units for acquiring the operator's work status, calculating the difficulty level of assistance, and notifying the mobile objects of the assistance difficulty level.
- **Situation Acquisition Unit:** Acquires the work status of the remote operator.
- **Support Difficulty Level Calculation Unit:** Calculates the assistance difficulty level of the remote operator.
- **Notification Unit:** Notifies the mobile objects of the assistance difficulty level.
Key Features and Innovation: - Remote support system for one operator to assist multiple mobile objects. - Units for acquiring operator's work status, calculating assistance difficulty level, and notifying mobile objects. - Efficient way to manage and prioritize assistance based on difficulty level.
Potential Applications: - Remote technical support for field technicians. - Remote troubleshooting for connected devices. - Remote assistance for autonomous vehicles.
Problems Solved: - Efficient allocation of support resources. - Prioritization of assistance based on difficulty level. - Improved communication between operator and mobile objects.
Benefits: - Increased efficiency in remote support operations. - Enhanced decision-making for assistance prioritization. - Improved overall support experience for mobile objects.
Commercial Applications: Remote Support System for Efficient Assistance Management in Various Industries
Prior Art: There may be prior art related to remote support systems for multiple mobile objects in various industries. Researchers can explore existing patents and publications in the field of remote assistance technology.
Frequently Updated Research: Researchers are constantly exploring ways to enhance remote support systems for improved efficiency and effectiveness in assisting multiple mobile objects.
Questions about Remote Support Systems: 1. How does the remote support system prioritize assistance for multiple mobile objects? 2. What are the key components of a remote support system for efficient assistance management?
Original Abstract Submitted
A remote support system is a remote support system for one remote operator to remotely support a plurality of mobile objects. The remote support system includes a situation acquisition unit, a support difficulty level calculation unit, and a notification unit. The status acquisition unit acquires the work status of the remote operator based on information transmitted from an operator interface operated by the remote operator. The assistance difficulty level calculation unit calculates the assistance difficulty level of the remote operator based on the work status of the remote operator. The notification unit notifies the mobile objects of the assistance difficulty level.
