18299238. CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS simplified abstract (Capital One Services, LLC)
Contents
- 1 CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS - A simplified explanation of the abstract
- 1.4 Potential Applications
- 1.5 Problems Solved
- 1.6 Benefits
- 1.7 Commercial Applications
- 1.8 Questions about Customized Feedback Technology
- 1.9 Original Abstract Submitted
CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS
Organization Name
Inventor(s)
Marc Meckler of Richmond VA (US)
Joseph James Ford, Iii of Manakin Sabot VA (US)
Matthew S. Edwards of Richmond VA (US)
CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS - A simplified explanation of the abstract
This abstract first appeared for US patent application 18299238 titled 'CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS
The abstract describes techniques for customizing feedback provided to a user at a point-of-sale terminal after an electronic payment transaction. Feedback may include media files customized by the user or specified by an entity associated with the user's payment account.
- Feedback customization at POS terminals after electronic payment transactions
- User-defined media files for feedback based on conditions met
- Additional feedback specified by entities like banks or creditors
- Feedback sent to POS terminal or other devices based on transaction type
- Customization of feedback based on user profiles and predetermined conditions
Potential Applications
This technology could be applied in various industries such as retail, banking, and finance to enhance user experience and engagement at the point of sale.
Problems Solved
This technology addresses the need for personalized and interactive feedback mechanisms at POS terminals, improving customer satisfaction and loyalty.
Benefits
The benefits of this technology include increased user engagement, personalized feedback, and the ability to tailor feedback based on specific conditions or user preferences.
Commercial Applications
Title: Customized Feedback Technology for Enhanced User Experience at POS Terminals This technology could be commercially used by retailers, banks, and financial institutions to improve customer satisfaction, loyalty, and overall user experience at the point of sale.
Questions about Customized Feedback Technology
1. How does this technology improve user engagement at POS terminals?
- This technology enhances user engagement by providing personalized and interactive feedback tailored to individual preferences.
2. What are the potential benefits for businesses implementing this feedback customization?
- Businesses can benefit from increased customer satisfaction, loyalty, and the ability to create a more personalized shopping experience.
Original Abstract Submitted
Techniques are disclosed for customizing the feedback provided to a user at a point-of-sale (POS) terminal upon completion of an electronic payment transaction. The feedback may include the content of one or more media files that may be customized by a user in response to different conditions being met, and which may be specified as part of a user profile. Additional or alternative feedback may be specified by an entity identified with the user's payment account, such as a bank or creditor, which may comprise additional or alternative media file(s) that may be identified in response to specific predetermined conditions being met upon the electronic payment transaction being initiated. The feedback may be sent to the POS terminal and/or to a different device based upon the type of electronic payment transaction and/or the capabilities of the POS terminal.
