18054728. SYSTEM FOR REQUESTING EMERGENCY SERVICE IN AN ONLINE COLLABORATION CONTEXT simplified abstract (Microsoft Technology Licensing, LLC)

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SYSTEM FOR REQUESTING EMERGENCY SERVICE IN AN ONLINE COLLABORATION CONTEXT

Organization Name

Microsoft Technology Licensing, LLC

Inventor(s)

Brian Daniel Meersma of Redmond WA (US)

SYSTEM FOR REQUESTING EMERGENCY SERVICE IN AN ONLINE COLLABORATION CONTEXT - A simplified explanation of the abstract

This abstract first appeared for US patent application 18054728 titled 'SYSTEM FOR REQUESTING EMERGENCY SERVICE IN AN ONLINE COLLABORATION CONTEXT

Simplified Explanation

The technology disclosed in this patent application involves a method for operating a communication service that includes hosting a conference call with bidirectional communications between two endpoints, receiving a request for emergency service from one endpoint on behalf of a user at the other endpoint, and establishing a connection with a public safety access point to obtain the emergency service for the user.

  • Explanation:
  • Hosting a conference call with bidirectional communications
  • Receiving a request for emergency service initiated by user input at one endpoint
  • Establishing a connection with a public safety access point for the emergency service

Potential Applications

This technology could be applied in emergency response systems, telecommunication services, and public safety infrastructure.

Problems Solved

This technology helps in quickly and efficiently connecting users in need of emergency services with the appropriate authorities, improving response times and potentially saving lives.

Benefits

The benefits of this technology include enhanced safety and security for users, streamlined emergency response processes, and improved communication during critical situations.

Potential Commercial Applications

Potential commercial applications of this technology include integration into communication platforms, emergency response systems, and telecommunication services.

Possible Prior Art

One possible prior art for this technology could be existing emergency call systems that connect users to emergency services through traditional phone lines.

Unanswered Questions

How does this technology ensure user privacy and data security during emergency service requests?

This article does not address the specific measures taken to protect user information and ensure data security during emergency service requests.

What are the potential limitations or challenges in implementing this technology on a large scale?

This article does not discuss the scalability of the technology or any potential obstacles that may arise when deploying it across a wide network of users and endpoints.


Original Abstract Submitted

Technology disclosed herein includes a method of operating a communication service. The method includes hosting a conference call comprising bidirectional communications between at least a first endpoint and a second endpoint; receiving, in the context of the conference call, a request from the first endpoint for emergency service on behalf of a user at the second endpoint, wherein the request is initiated by user input received at a user interface on the first endpoint; and establishing a connection between the second endpoint and a public safety access point to obtain the emergency service for the user.