Hyundai motor company (20240102812). Call Dispatch Control System and Call Dispatch Control Service Providing Method simplified abstract
Contents
- 1 Call Dispatch Control System and Call Dispatch Control Service Providing Method
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 Call Dispatch Control System and Call Dispatch Control Service Providing Method - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Unanswered Questions
- 1.11 Original Abstract Submitted
Call Dispatch Control System and Call Dispatch Control Service Providing Method
Organization Name
Inventor(s)
Jeongtaek Oh of Yongin-si (KR)
Byeonghwi Choi of Suwon-si (KR)
Call Dispatch Control System and Call Dispatch Control Service Providing Method - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240102812 titled 'Call Dispatch Control System and Call Dispatch Control Service Providing Method
Simplified Explanation
The embodiment method described in the abstract is for providing a call dispatch control service for taxis. It involves receiving event information from a taxi terminal, receiving a call request from a user terminal, and dispatching the call to the taxi terminal based on the event information indicating an empty car.
- Call dispatch control service for taxis
- Receiving event information from taxi terminal
- Receiving call request from user terminal
- Dispatching call to taxi terminal based on event information indicating empty car
Potential Applications
This technology could be applied in the transportation industry to improve the efficiency of taxi services by automatically dispatching calls to available taxis based on real-time data.
Problems Solved
1. Efficient allocation of taxis to passengers 2. Reduction of waiting time for passengers
Benefits
1. Improved customer satisfaction 2. Increased operational efficiency for taxi companies
Potential Commercial Applications
Optimizing taxi dispatch services for transportation companies
Possible Prior Art
One possible prior art could be the use of GPS technology in taxi dispatch systems to track the location of taxis and allocate them to passengers efficiently.
Unanswered Questions
How does this technology handle peak demand periods for taxis?
During peak times, does the system prioritize certain calls over others to ensure efficient service?
What measures are in place to ensure passenger safety during the dispatch process?
Are there any safety protocols in place to verify the identity of the driver and ensure passenger security during the dispatch process?
Original Abstract Submitted
an embodiment method for providing a call dispatch control service includes receiving, by a call server, event information from a taxi terminal corresponding to an empty car signal indicating that a passenger has exited a vehicle or a driving signal indicating that the passenger has entered the vehicle, receiving, by the call server, a call request from a user terminal, and dispatching, by the call server, a call of the user terminal to the taxi terminal in response to the event information received from the taxi terminal indicating an empty car.