Twilio inc. (20250119363). MESSAGE ROUTING OPTIMIZATION SYSTEM

MESSAGE ROUTING OPTIMIZATION SYSTEM

Organization Name

twilio inc.

Inventor(s)

Jamie O'shaughnessy of Surrey GB

Riivo Kikas of Tartu EE

Kaarel Kitsemets of Uuesalu EE

MESSAGE ROUTING OPTIMIZATION SYSTEM

This abstract first appeared for US patent application 20250119363 titled 'MESSAGE ROUTING OPTIMIZATION SYSTEM

Original Abstract Submitted

an example method of message routing includes: defining a sliding window comprising a predefined number of messages; receiving feedback data comprising, for each message routing provider of a plurality of message routing providers, a respective plurality of feedback data items characterizing delivery, by the message routing provider, of a respective plurality of messages comprising the predefined number of messages specified by the sliding window; determining, based on the feedback data, a respective performance level of each message routing provider of the plurality of message routing providers; and selecting an optimal message routing provider exhibiting a highest performance level among performance levels of the plurality of message routing providers.