Twilio inc. (20250080407). REAL-TIME ALERTING

REAL-TIME ALERTING

Organization Name

twilio inc.

Inventor(s)

Ravindra Ishmitra Bhanot of Foster City CA (US)

Minakshi Chandrashekhar Korad of Mountain View CA (US)

Scott Reynolds of San Francisco CA (US)

Thomas William D'silva of Dublin CA (US)

Srirama Kolla of Highlands Ranch CO (US)

Sriram Ramarathnam of San Ramon CA (US)

REAL-TIME ALERTING

This abstract first appeared for US patent application 20250080407 titled 'REAL-TIME ALERTING

Original Abstract Submitted

a method is disclosed for reducing inaccuracies in counts related to communication of messages in a manner that efficiently uses computer resources, including processing power and/or memory. an alert condition pertaining to delivery of a plurality of messages is received. the alert condition specifies a threshold number of dropped or failed deliveries. based on a first time period elapsing, a first system check is performed. based on a second time period elapsing, a second system check is performed. the second system check includes, based on a detection that the first message has failed during the second time period, decrementing the count for the dropped queue associated with the plurality of messages and incrementing a count for a failed queue associated with the plurality of messages, and, based on a detection that a second message has been dropped during the second time period, incrementing the count for the dropped queue.