18336799. METHODS AND SYSTEMS FOR INCORPORATING USER FEEDBACK IN DISCOVERING AND CORRECTING INCIDENTS IN A DATA CENTER (VMware, Inc.)
Contents
METHODS AND SYSTEMS FOR INCORPORATING USER FEEDBACK IN DISCOVERING AND CORRECTING INCIDENTS IN A DATA CENTER
Organization Name
Inventor(s)
Ashot Nshan Harutyunyan of Yerevan (AM)
Arnak Poghosyan of Yerevan (AM)
Artur Grigoryan of Yerevan (AM)
Vahan Tadevosyan of Yerevan (AM)
Vahe Mikayelyan of Yerevan (AM)
METHODS AND SYSTEMS FOR INCORPORATING USER FEEDBACK IN DISCOVERING AND CORRECTING INCIDENTS IN A DATA CENTER
This abstract first appeared for US patent application 18336799 titled 'METHODS AND SYSTEMS FOR INCORPORATING USER FEEDBACK IN DISCOVERING AND CORRECTING INCIDENTS IN A DATA CENTER
Original Abstract Submitted
Automated computer-implemented methods and systems for discovering incidents occurring with objects running in a data center and executing remedial measures that correct the incidents are described herein. The methods and systems discover clusters of alerts in a stream of alerts triggered by a stream of events occurring with objects in the data center. User feedback is used to identify alerts with related event types in each cluster of alerts that corresponds to separate incidents occurring in the data center. The methods and system compare a set of runtime alerts to each incident to determine one or more similar incidents to the set of runtime alerts. The one or more similar incidents and corresponding remedial measures are displayed in a GUI with each remedial measure selectable to launch an operation that corrects one of the problems represented by the one or more similar incidents.
