18504747. SYSTEMS AND METHODS FOR WINDSHIELD DAMAGE IDENTIFICATION AND RECOMMENDATION (State Farm Mutual Automobile Insurance Company)
Contents
SYSTEMS AND METHODS FOR WINDSHIELD DAMAGE IDENTIFICATION AND RECOMMENDATION
Organization Name
State Farm Mutual Automobile Insurance Company
Inventor(s)
Anjela Spreen of Hewitt TX (US)
Geetha P. Nagarajan of Plano TX (US)
Reuven Birnbaum of Urbana IL (US)
Shyam Tummala of Frisco TX (US)
Hariprakash T. Ejilane of Allen TX (US)
SYSTEMS AND METHODS FOR WINDSHIELD DAMAGE IDENTIFICATION AND RECOMMENDATION
This abstract first appeared for US patent application 18504747 titled 'SYSTEMS AND METHODS FOR WINDSHIELD DAMAGE IDENTIFICATION AND RECOMMENDATION
Original Abstract Submitted
A damage assessment (DA) computing device including at least one memory and at least one processor is disclosed. The at least one processor of the DA computing device is programmed to receive, from a client device, data representing a glass related damage claim, and determine characteristics of the damage to the glass by analyzing the received data. The characteristics of damage include at least a type of the damage, and a size of the damage. The at least one processor is programmed to determine, based upon the determined characteristics of the damage, a type of repair to fix the damage, and communicate, to the client device, the determined type of repair to fix the damage. The at least one processor is programmed to prompt a user of the client device to accept the type of repair including facilitating scheduling of an appointment to complete the type of repair.
