18300155. TROUBLESHOOTING TRIGGER simplified abstract (Cisco Technology, Inc.)
Contents
TROUBLESHOOTING TRIGGER
Organization Name
Inventor(s)
Domenico Ficara of Essertines-sur-Yverdon (CH)
Ugo Mario Campiglio of Morges (CH)
Jerome Henry of Pittsboro NC (US)
Amine Choukir of Lausanne (CH)
Arun G. Khanna of Sunnyvale CA (US)
TROUBLESHOOTING TRIGGER - A simplified explanation of the abstract
This abstract first appeared for US patent application 18300155 titled 'TROUBLESHOOTING TRIGGER
Simplified Explanation: The patent application describes a system where a first computing device can provide troubleshooting capabilities to a second computing device, which can then request troubleshooting assistance from the first device.
Key Features and Innovation:
- First computing device provides troubleshooting capability protocol to second computing device.
- Second computing device sends troubleshooting request in accordance with the protocol.
- First computing device performs troubleshooting request based on the protocol.
Potential Applications: This technology can be used in various industries such as IT support, customer service, and technical assistance to streamline troubleshooting processes.
Problems Solved: This technology addresses the need for efficient and standardized troubleshooting procedures between different computing devices.
Benefits:
- Streamlines troubleshooting processes.
- Enhances communication between computing devices.
- Improves efficiency in resolving technical issues.
Commercial Applications: Potential commercial applications include software companies, tech support services, and telecommunications companies looking to improve their troubleshooting capabilities and customer service.
Prior Art: Readers can start searching for prior art related to troubleshooting protocols, inter-device communication, and remote technical support systems.
Frequently Updated Research: Stay updated on advancements in troubleshooting protocols, remote assistance technologies, and inter-device communication standards.
Questions about Troubleshooting Trigger: 1. What are the key components of the troubleshooting capability protocol? 2. How does the first computing device determine the troubleshooting request in accordance with the protocol?
2. Another relevant generic question, with a detailed answer.
Original Abstract Submitted
A troubleshooting trigger may be provided. A first computing device may provide, to a second computing device, data indicating a troubleshooting capability protocol. Next, first computing device may receive, from the second computing device, a troubleshooting request in accordance with the troubleshooting capability protocol. The first computing device may then perform the troubleshooting request in accordance with the troubleshooting capability protocol.
