Capital one services, llc (20240346477). CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS simplified abstract
Contents
CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS
Organization Name
Inventor(s)
Marc Meckler of Richmond VA (US)
Joseph James Ford, Iii of Manakin Sabot VA (US)
Matthew S. Edwards of Richmond VA (US)
CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240346477 titled 'CUSTOMIZABLE MEDIA CONTENT FOR POINT OF SALE (POS) TRANSACTIONS
The patent application describes techniques for customizing feedback provided to a user at a point-of-sale terminal after an electronic payment transaction.
- Feedback may include media files customized by the user based on different conditions and specified in a user profile.
- Additional feedback may come from entities associated with the user's payment account, such as banks or creditors, with specific media files for predetermined conditions.
- Feedback can be sent to the POS terminal or another device based on the transaction type and terminal capabilities.
Potential Applications: - Enhancing user experience at point-of-sale terminals - Personalizing feedback for customers - Improving customer engagement and satisfaction
Problems Solved: - Lack of personalized feedback at POS terminals - Limited options for user customization - Inadequate communication after electronic payment transactions
Benefits: - Increased user satisfaction - Enhanced brand loyalty - Improved customer retention
Commercial Applications: Title: Customized Feedback System for Point-of-Sale Terminals This technology can be utilized in retail stores, restaurants, and other businesses with POS systems to enhance customer interactions and loyalty.
Questions about the technology: 1. How does this technology improve user experience at point-of-sale terminals? 2. What are the potential benefits for businesses implementing this customized feedback system?
Original Abstract Submitted
techniques are disclosed for customizing the feedback provided to a user at a point-of-sale (pos) terminal upon completion of an electronic payment transaction. the feedback may include the content of one or more media files that may be customized by a user in response to different conditions being met, and which may be specified as part of a user profile. additional or alternative feedback may be specified by an entity identified with the user's payment account, such as a bank or creditor, which may comprise additional or alternative media file(s) that may be identified in response to specific predetermined conditions being met upon the electronic payment transaction being initiated. the feedback may be sent to the pos terminal and/or to a different device based upon the type of electronic payment transaction and/or the capabilities of the pos terminal.
