Cisco technology, inc. (20240349089). CLIENT COOPERATIVE TROUBLESHOOTING simplified abstract
Contents
CLIENT COOPERATIVE TROUBLESHOOTING
Organization Name
Inventor(s)
Domenico Ficara of Essertines-sur-Yverdon (CH)
Amine Choukir of Lausanne (CH)
Jerome Henry of Pittsboro NC (US)
Ugo M. Campiglio of Morges (CH)
Arun G. Khanna of Sunnyvale CA (US)
CLIENT COOPERATIVE TROUBLESHOOTING - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240349089 titled 'CLIENT COOPERATIVE TROUBLESHOOTING
Simplified Explanation: The patent application describes a system where a first computing device receives a troubleshooting request from a second computing device, signals that troubleshooting is in progress, and receives troubleshooting aid data from a third computing device.
- Client cooperative troubleshooting system
- First computing device receives troubleshooting request
- Signals troubleshooting in progress
- Receives troubleshooting aid data from a third computing device
- Troubleshooting performed in accordance with a protocol
Potential Applications: This technology could be applied in various industries where troubleshooting assistance is required, such as IT support, customer service, and technical maintenance.
Problems Solved: This system streamlines the troubleshooting process by allowing multiple devices to collaborate on resolving issues, improving efficiency and accuracy in problem-solving.
Benefits: - Enhanced troubleshooting capabilities - Faster resolution of technical issues - Improved communication between devices - Increased efficiency in problem-solving
Commercial Applications: The technology could be utilized by IT companies, customer service departments, and technical support teams to improve their troubleshooting processes, leading to better customer satisfaction and operational efficiency.
Prior Art: Prior art related to this technology may include existing systems for remote troubleshooting and collaborative problem-solving in computing environments.
Frequently Updated Research: Research on advancements in collaborative troubleshooting systems, remote assistance technologies, and protocols for device communication could be relevant to this technology.
Questions about Client Cooperative Troubleshooting: 1. How does this system improve the efficiency of troubleshooting processes? 2. What are the potential challenges in implementing client cooperative troubleshooting systems?
Original Abstract Submitted
client cooperative troubleshooting may be provided. a first computing device may receive, from a second computing device, a troubleshooting request in accordance with a troubleshooting capability protocol. then the first computing device may signal troubleshooting aid messaging indicating troubleshooting is being performed and defining troubleshooting aid data. the troubleshooting request may then be performed in accordance with the troubleshooting capability protocol. the troubleshooting aid data may be received from a third computing device.
