Cisco technology, inc. (20240348493). TROUBLESHOOTING TRIGGER simplified abstract
Contents
- 1 TROUBLESHOOTING TRIGGER
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 TROUBLESHOOTING TRIGGER - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Key Features and Innovation
- 1.6 Potential Applications
- 1.7 Problems Solved
- 1.8 Benefits
- 1.9 Commercial Applications
- 1.10 Prior Art
- 1.11 Frequently Updated Research
- 1.12 Questions about Troubleshooting Capability Protocol
- 1.13 Original Abstract Submitted
TROUBLESHOOTING TRIGGER
Organization Name
Inventor(s)
Domenico Ficara of Essertines-sur-Yverdon (CH)
Ugo Mario Campiglio of Morges (CH)
Jerome Henry of Pittsboro NC (US)
Amine Choukir of Lausanne (CH)
Arun G. Khanna of Sunnyvale CA (US)
TROUBLESHOOTING TRIGGER - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240348493 titled 'TROUBLESHOOTING TRIGGER
Simplified Explanation
The patent application describes a system where a first computing device provides troubleshooting capabilities to a second computing device by following a specific protocol.
- The first computing device sends data indicating a troubleshooting capability protocol to the second computing device.
- The second computing device then sends a troubleshooting request to the first computing device based on the protocol.
- The first computing device performs the troubleshooting request according to the troubleshooting capability protocol.
Key Features and Innovation
- Provision of troubleshooting capabilities from one computing device to another.
- Utilization of a troubleshooting capability protocol for standardized communication.
- Efficient troubleshooting process between devices.
Potential Applications
This technology can be applied in various industries such as IT support, customer service, and remote technical assistance.
Problems Solved
- Streamlining troubleshooting processes between different computing devices.
- Standardizing communication protocols for troubleshooting requests.
Benefits
- Improved efficiency in resolving technical issues.
- Enhanced collaboration between devices for troubleshooting.
- Reduction in troubleshooting time and errors.
Commercial Applications
- IT support companies can utilize this technology to provide remote assistance to clients.
- Customer service centers can improve troubleshooting processes for better customer satisfaction.
Prior Art
Further research can be conducted in the field of remote troubleshooting protocols and communication standards between computing devices.
Frequently Updated Research
Stay updated on advancements in remote troubleshooting technologies and protocols for enhanced efficiency and effectiveness.
Questions about Troubleshooting Capability Protocol
How does the troubleshooting capability protocol improve communication between computing devices?
The troubleshooting capability protocol ensures standardized communication for efficient troubleshooting processes between devices, reducing errors and streamlining the resolution of technical issues.
What are the potential implications of implementing this technology in customer service centers?
Implementing this technology in customer service centers can lead to faster and more accurate troubleshooting, resulting in improved customer satisfaction and loyalty.
Original Abstract Submitted
a troubleshooting trigger may be provided. a first computing device may provide, to a second computing device, data indicating a troubleshooting capability protocol. next, first computing device may receive, from the second computing device, a troubleshooting request in accordance with the troubleshooting capability protocol. the first computing device may then perform the troubleshooting request in accordance with the troubleshooting capability protocol.
