Truist Bank (20240330879). LOCATION-BASED PROACTIVE ALERT TRANSMISSION FOR AUTOMATED TELLER MACHINES simplified abstract
Contents
LOCATION-BASED PROACTIVE ALERT TRANSMISSION FOR AUTOMATED TELLER MACHINES
Organization Name
Inventor(s)
Ronald Lee Ratcliffe, Jr. of Garner NC (US)
Reinaldo Gamaliel Rivera Colon of Raleigh NC (US)
LOCATION-BASED PROACTIVE ALERT TRANSMISSION FOR AUTOMATED TELLER MACHINES - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240330879 titled 'LOCATION-BASED PROACTIVE ALERT TRANSMISSION FOR AUTOMATED TELLER MACHINES
- Simplified Explanation:**
The patent application describes a system that automatically sends alerts to user devices regarding the accessibility of ATMs. For example, if an ATM associated with a user device will be inaccessible for a certain period, the system will notify the user through an alert.
- Key Features and Innovation:**
- Automatic detection of ATMs associated with user devices
- Determination of ATM inaccessibility for a specific timeframe
- Transmission of alerts to user devices regarding ATM accessibility
- Inclusion of first indication of the ATM and second indication of the subsequent timeframe in the alert
- Potential Applications:**
This technology can be used in banking and financial institutions to improve customer experience by providing timely information about ATM accessibility.
- Problems Solved:**
This technology addresses the issue of users being unaware of ATM accessibility, leading to inconvenience and wasted time.
- Benefits:**
- Enhanced user experience
- Time-saving for users
- Improved efficiency in ATM usage
- Commercial Applications:**
Potential commercial applications include integration into banking apps to provide real-time updates on ATM availability, enhancing customer satisfaction and loyalty.
- Prior Art:**
Prior art related to this technology may include systems for location-based notifications and alerts in various industries.
- Frequently Updated Research:**
Research on user behavior and preferences regarding ATM usage and notifications may be relevant to this technology.
- Questions about ATM Accessibility:**
1. How does the system determine the inaccessibility of an ATM? 2. What are the potential privacy concerns related to transmitting location-based alerts to user devices?
Original Abstract Submitted
features described herein generally relate to automatically transmitting alerts related to automated teller machine (atm) accessibility to user devices. for example, a system may detect, based on a location associated with a user device, an atm associated with the user device. the system may further determine that the atm will be inaccessible for a subsequent timeframe. additionally, the system may transmit, to the user device, an alert to notify a user of the user device that the atm will be inaccessible. the alert can include a first indication of the atm and a second indication of the subsequent timeframe.
