Zoom Video Communications, Inc. (20240330792). AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS simplified abstract
Contents
AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS
Organization Name
Zoom Video Communications, Inc.
Inventor(s)
Bilung Lee of San Jose CA (US)
Vijay Venkataswamy Parthasarathy of San Jose CA (US)
Renjie Tao of Santa Clara CA (US)
AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240330792 titled 'AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS
The patent application describes systems and methods for recommending communication channels and generating content for next-step communication based on project metadata and communication data.
- The communication analytics platform accesses project metadata and communication data to determine recommendations for communication channels for the project.
- A generative artificial intelligence model is used to generate content for the next-step communication based on the project metadata and communication data.
- The platform provides the recommendations of communication channels and the generated content to the user associated with the project.
Potential Applications: - Project management tools - Marketing automation platforms - Customer relationship management systems
Problems Solved: - Streamlining communication processes - Enhancing user engagement - Improving project collaboration
Benefits: - Increased efficiency in communication - Personalized content generation - Enhanced user experience
Commercial Applications: "AI-Powered Communication Channel Recommendation and Content Generation for Project Management"
Questions about AI technology: 1. How does the AI model generate content based on project metadata and communication data? 2. What are the potential limitations of using AI for communication channel recommendations?
Original Abstract Submitted
systems and methods for recommending communication channels and generating content for next-step communication are disclosed. a communication analytics platform accesses project metadata and communication data associated with a project. the communication analytics platform determines a recommendation of one or more communication channels for next-step communication for the project based on the project metadata and the communication data. the communication analytics platform generates content for the next-step communication using a generative artificial intelligence (ai) model based on the project metadata and the communication data. the communication analytics platform provides the recommendation of one or more communication channels and the generated content to a user associated with the project.
