Zoom video communications, inc. (20240330792). AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS simplified abstract

From WikiPatents
Revision as of 16:07, 4 October 2024 by Wikipatents (talk | contribs) (Creating a new page)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS

Organization Name

zoom video communications, inc.

Inventor(s)

Bilung Lee of San Jose CA (US)

Vijay Venkataswamy Parthasarathy of San Jose CA (US)

Renjie Tao of Santa Clara CA (US)

Bing Zhao of San Jose CA (US)

AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240330792 titled 'AUTOMATIC RECOMMENDATION AND FACILITATION OF NEXT-STEP ACTIONS

The patent application describes systems and methods for recommending communication channels and generating content for next-step communication based on project metadata and communication data.

  • The communication analytics platform accesses project metadata and communication data to determine one or more communication channels for next-step communication.
  • A generative artificial intelligence model is used to generate content for the next-step communication based on the project metadata and communication data.
  • The platform provides the recommendation of communication channels and the generated content to the user associated with the project.

Potential Applications: - Project management software - Customer relationship management systems - Marketing automation tools

Problems Solved: - Streamlining communication processes - Improving decision-making for communication strategies - Enhancing user engagement

Benefits: - Increased efficiency in communication - Personalized content generation - Enhanced user experience

Commercial Applications: Title: "Enhanced Communication Recommendation System for Project Management" This technology can be used in various industries such as marketing, customer service, and project management to optimize communication strategies and improve overall efficiency.

Questions about the technology: 1. How does the AI model generate content for next-step communication? - The AI model analyzes project metadata and communication data to create personalized content recommendations. 2. What are the key features of the communication analytics platform? - The platform accesses project metadata, analyzes communication data, and provides recommendations for communication channels and content generation.


Original Abstract Submitted

systems and methods for recommending communication channels and generating content for next-step communication are disclosed. a communication analytics platform accesses project metadata and communication data associated with a project. the communication analytics platform determines a recommendation of one or more communication channels for next-step communication for the project based on the project metadata and the communication data. the communication analytics platform generates content for the next-step communication using a generative artificial intelligence (ai) model based on the project metadata and the communication data. the communication analytics platform provides the recommendation of one or more communication channels and the generated content to a user associated with the project.

Retrieved from "http://wikipatents.org/index.php?title=Zoom_video_communications,_inc._(20240330792)._AUTOMATIC_RECOMMENDATION_AND_FACILITATION_OF_NEXT-STEP_ACTIONS_simplified_abstract&oldid=246477"