Dell products l.p. (20240303359). METHOD AND SYSTEM FOR GENERATING AN AUTOMATIC SERVICE REQUEST BASED ON METADATA simplified abstract

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METHOD AND SYSTEM FOR GENERATING AN AUTOMATIC SERVICE REQUEST BASED ON METADATA

Organization Name

dell products l.p.

Inventor(s)

Shelesh Chopra of Bangalore (IN)

Gururaj Kulkarni of Bangalore (IN)

Mahantesh Ambaljeri of Bangalore (IN)

METHOD AND SYSTEM FOR GENERATING AN AUTOMATIC SERVICE REQUEST BASED ON METADATA - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240303359 titled 'METHOD AND SYSTEM FOR GENERATING AN AUTOMATIC SERVICE REQUEST BASED ON METADATA

The method described in the abstract involves managing a data protection module by analyzing alerts and metadata, determining tolerance levels, and sending relevant data to a vendor environment analyzer.

  • Obtaining alerts and metadata from the data protection module
  • Analyzing metadata and alerts to extract relevant data
  • Determining if tolerance levels associated with alerts have been exceeded
  • Sending alerts, relevant data, and second relevant data to a vendor environment analyzer
  • Receiving service requests generated by the vendor environment analyzer for the data protection module

Potential Applications: - Data security and protection in various industries - Compliance with data protection regulations - Incident response and management in cybersecurity

Problems Solved: - Efficient management of data protection alerts - Timely response to potential security threats - Streamlining communication between data protection modules and vendor environment analyzers

Benefits: - Enhanced data security measures - Improved incident response capabilities - Compliance with data protection standards

Commercial Applications: Title: Data Protection Module Management System This technology can be used in cybersecurity firms, financial institutions, healthcare organizations, and any other industry that requires robust data protection measures. The market implications include increased demand for data security solutions and compliance tools.

Prior Art: Researchers can explore existing patents related to data protection modules, alert management systems, and vendor environment analyzers to understand the evolution of this technology.

Frequently Updated Research: Stay informed about advancements in data protection technologies, incident response strategies, and compliance requirements to enhance the effectiveness of the data protection module management system.

Questions about Data Protection Module Management System: 1. How does the system ensure the accuracy and relevance of the extracted data for analysis? 2. What measures are in place to protect the confidentiality and integrity of the data during the analysis process?


Original Abstract Submitted

a method for managing a data protection module (dpm) includes: obtaining an alert generated by the dpm within a predetermined period of time; obtaining metadata associated with the dpm; analyzing the metadata to extract relevant data; analyzing the alert to extract second relevant data; making, based on the second relevant data, a determination that a tolerance level associated with the alert has been exceeded; sending, based on the determination, the alert, the relevant data, and the second relevant data to a vendor environment (ve) analyzer; in response to sending the alert, the relevant data, and the second relevant data, receiving a service request (sr) generated by the ve analyzer for the dpm; and providing the sr to the client to notify a user of the client about the sr using a graphical user interface (gui) of the client.