Amazon technologies, inc. (20250005057). PROCESSING NATURAL LANGUAGE QUERIES FOR NETWORK-BASED SERVICES

PROCESSING NATURAL LANGUAGE QUERIES FOR NETWORK-BASED SERVICES

Organization Name

amazon technologies, inc.

Inventor(s)

Sopan Khosla of Sunnyvale CA (US)

Vinayshekhar Bannihatti Kumar of Santa Clara CA (US)

Rashmi Gangadharaiah of San Jose CA (US)

Deepak Seetharam Nadig of San Jose CA (US)

James W. Horsley of Carnation WA (US)

Abhijit S. Barde of Cupertino CA (US)

Brijesh Luckria of Fayetteville NC (US)

Fawad Abbas of Bellevue WA (US)

Bhaskar Hosahalli Rangaswamy of San Jose CA (US)

Michael W. Miller of Mountain View CA (US)

PROCESSING NATURAL LANGUAGE QUERIES FOR NETWORK-BASED SERVICES

This abstract first appeared for US patent application 20250005057 titled 'PROCESSING NATURAL LANGUAGE QUERIES FOR NETWORK-BASED SERVICES

Original Abstract Submitted

systems and methods are provided for a natural language question answering service to provide answers to natural language questions regarding network-based services or computing domains. the natural language question answering service may receive the natural language question from a customer computing device. an aggregator of the natural language question answering service can retrieve passages from search systems based on the question and generate a prompt. a large language model (llm) of the natural language question answering service may receive the prompt and provide an answer. the answer may be verified by a verifier of the natural language question answering service. attribution may be applied to the answers and retrieved passages to produce references, inline citations, and similar questions. a watermarking module of the natural language question answering service may watermark the answer if it is verified.