Zoom video communications, inc. (20250077798). LARGE LANGUAGE MODEL (LLM)-ENHANCED VIRTUAL ASSISTANTS

LARGE LANGUAGE MODEL (LLM)-ENHANCED VIRTUAL ASSISTANTS

Organization Name

zoom video communications, inc.

Inventor(s)

Andrew Kent Carluccio of San Francisco CA (US)

Wei Dai of Hangzhou (CN)

Bilung Lee of Irvine CA (US)

Vijay Venkataswamy Parthasarathy of San Jose CA (US)

Haoming Zhong of Hangzhou (CN)

LARGE LANGUAGE MODEL (LLM)-ENHANCED VIRTUAL ASSISTANTS

This abstract first appeared for US patent application 20250077798 titled 'LARGE LANGUAGE MODEL (LLM)-ENHANCED VIRTUAL ASSISTANTS

Original Abstract Submitted

one example method includes receiving, by a virtual assistant, a task from a remote client device; transmitting a first prompt to a large language model (“llm”), the first prompt comprising the task and a request to process the task; receiving, from the llm in response to the first prompt, a plurality of sub-tasks and an ordering of the plurality of sub-tasks; obtaining descriptions of a plurality of available services; for each sub-task: transmitting a second prompt to the llm, the second prompt comprising a description of the respective sub-task and the descriptions of the available services; receiving, from the llm in response to the respective second prompt, an identification of one or more available services; and initiating, for the respective sub-task, the one or more identified available services; and after completion of the plurality of sub-tasks, generating and providing a response to the task to the remote client device.