Zoom Video Communications, Inc. patent applications published on July 25th, 2024

Summary of the patent applications from Zoom Video Communications, Inc. on July 25th, 2024

1. **Summary**: Zoom Video Communications, Inc. has recently filed patents for innovative technologies in virtual collaboration and communication. The patents include a system for follow-along participants in conferences with synchronized viewports, a method for hybrid DSP-AI acoustic echo cancellation, and a system with programmable buttons for contact center workflows. These patents aim to enhance user experiences, improve audio quality, streamline workflows, and optimize remote collaboration in various industries.

2. **Key Points of Patents**:

  * System for Follow-Along Participants:
    * Identification of follow-along participants in conferences.
    * Trigger-based display of a second viewport for follow-along participants.
    * Synchronization of viewports between conference participants.
  * Hybrid DSP-AI Acoustic Echo Cancellation:
    * Combination of DSP and AI for effective echo cancellation.
    * Filtering out both linear and nonlinear echoes in real-time.
    * Adaptive threshold for switching between DSP and AI-based methods.
  * Programmable Buttons for Contact Center Workflows:
    * Assigning actions to programmable buttons on contact center devices.
    * Activation of actions when the device is turned on or connected to a network.
    * Initiating workflows by selecting the programmable button and transmitting information.

3. **Notable Applications**:

  * Virtual conferences and online meetings.
  * Teleconferencing systems.
  * Remote collaboration in various industries.
  * Contact center operations and customer service interactions.

Patent applications for Zoom Video Communications, Inc. on July 25th, 2024

Adaptive Connection-Based Graphical User Interfaces For Video Conferences (18159169)

Main Inventor

Jin Fang

REMOTE MANAGEMENT OF WORK-LIFE BALANCE SCHEDULING (18100914)

Main Inventor

Tania Sung-Yi Chen

Incognito Mode For Digital Whiteboard Content (18158718)

Main Inventor

Palmer Harold Batt

Automated Question Answering In Communication Software (18156840)

Main Inventor

Alejandro Paiuk

Automated Responding To A Prompt In A Contact Center (18156859)

Main Inventor

Alejandro Paiuk

Programmable Contact Center Device (18156500)

Main Inventor

Alejandro Paiuk

HYBRID DIGITAL SIGNAL PROCESSING-ARTIFICIAL INTELLIGENCE ACOUSTIC ECHO CANCELLATION FOR VIRTUAL CONFERENCES (18099577)

Main Inventor

Jiachuan DENG

Whiteboard Viewport Synchronization Based On Triggers Associated With Conference Participants (18156507)

Main Inventor

Palmer Harold Batt

Selected Follow-Along Participants For Viewport Synchronization (18156513)

Main Inventor

Palmer Harold Batt