View source for Sage Global Services Limited (20240406124). Electronic Message Response Generation

=Electronic Message Response Generation=


==Organization Name==

[[:Category:Sage Global Services Limited|Sage Global Services Limited]]


[[Category:Sage Global Services Limited]]

==Inventor(s)==

[[:Category:Ben Cunningham of Warren NJ (US)|Ben Cunningham of Warren NJ (US)]][[Category:Ben Cunningham of Warren NJ (US)]]

[[:Category:Chandan Kumar of Bangalore (IN)|Chandan Kumar of Bangalore (IN)]][[Category:Chandan Kumar of Bangalore (IN)]]

[[:Category:Matthew Shanahan of Clinton WA (US)|Matthew Shanahan of Clinton WA (US)]][[Category:Matthew Shanahan of Clinton WA (US)]]

[[:Category:Peter Horadan of Henderson NV (US)|Peter Horadan of Henderson NV (US)]][[Category:Peter Horadan of Henderson NV (US)]]

[[:Category:Rohit Kumar of Acton MA (US)|Rohit Kumar of Acton MA (US)]][[Category:Rohit Kumar of Acton MA (US)]]

[[:Category:Srijith Rajamohan of Crozet VA (US)|Srijith Rajamohan of Crozet VA (US)]][[Category:Srijith Rajamohan of Crozet VA (US)]]

[[:Category:Yu-Cheng Tsai of Redmond WA (US)|Yu-Cheng Tsai of Redmond WA (US)]][[Category:Yu-Cheng Tsai of Redmond WA (US)]]

==Electronic Message Response Generation==


This abstract first appeared for US patent application 20240406124 titled 'Electronic Message Response Generation




==Original Abstract Submitted==

a computer implemented method for generating a response to a received electronic message. a generative ai is prompted to analyse the electronic message and to generate intent data indicative of an intent associated with the electronic message and data-identifier data indicative of one or more predetermined data identifiers present in the electronic message. the electronic message is analysed to identify and retrieve client data associated with one or more parties associated with the electronic message. the method includes verifying the retrieved client data includes data corresponding to the generated data-identifier data. if so, query an erp system with the verified data-identifier data to extract erp data corresponding to the predetermined data identifiers of which the data-identifier data is indicative, select a response-message template using the intent data, populate the selected response-message template with the erp data, and present the populated response-message template to a user for approval.



[[Category:H04L51/02]]
[[Category:G06F40/30]]
[[Category:CPC_H04L51/02]]