View source for 18078500. VOICE BOT FOR SERVICE PROVIDERS simplified abstract (Microsoft Technology Licensing, LLC)

=VOICE BOT FOR SERVICE PROVIDERS=


==Organization Name==

[[:Category:Microsoft Technology Licensing, LLC|Microsoft Technology Licensing, LLC]]


[[Category:Microsoft Technology Licensing, LLC]]

==Inventor(s)==

[[:Category:Mustafa Kasap of Kirkland WA (US)|Mustafa Kasap of Kirkland WA (US)]][[Category:Mustafa Kasap of Kirkland WA (US)]]

==VOICE BOT FOR SERVICE PROVIDERS - A simplified explanation of the abstract==


This abstract first appeared for US patent application 18078500 titled 'VOICE BOT FOR SERVICE PROVIDERS

'''Simplified Explanation''': 

The patent application describes a device that can answer incoming calls on a mobile communications network with a generated voice response based on predetermined criteria. 

* The device receives an incoming call and determines if it meets specific criteria indicating a probable source of the call.
* It displays an option to answer the call with a generated voice response instead of the user's voice.
* Text options are provided for generating the voice response.
* The call is answered, and the selected text option is converted into speech and sent to the caller.

'''Key Features and Innovation''':

* Device answers incoming calls with generated voice responses based on predetermined criteria.
* Allows users to choose from text options for the generated voice response.
* Enhances user privacy by using a generated voice instead of the user's voice.
* Improves user experience by providing alternative ways to answer calls.

'''Potential Applications''':

This technology could be used in:
* Call centers for automated responses.
* Personal devices for hands-free communication.
* Security systems for voice authentication.

'''Problems Solved''':

* Enhances user privacy by avoiding the use of the user's voice for answering calls.
* Provides a convenient way to respond to calls without speaking.

'''Benefits''':

* Improved user privacy and security.
* Enhanced user experience with customizable voice responses.
* Hands-free communication option for users.

'''Commercial Applications''''':

Potential commercial applications include:
* Integration into mobile phones and smart devices.
* Licensing the technology to telecommunications companies.
* Developing specialized devices for specific industries like healthcare or finance.

'''Prior Art''':

Readers can start searching for prior art related to this technology in the field of voice recognition, telecommunications, and mobile device technology.

'''Frequently Updated Research''':

Stay updated on advancements in voice recognition technology, mobile communications, and user interface design for potential improvements or new applications of this technology.

'''Questions about Voice Response Technology''':
 
1. How does the device determine the predetermined criteria for incoming calls?
2. What are the potential limitations of using generated voice responses for answering calls?


==Original Abstract Submitted==

A device is configured to communicate on a mobile communications network. An incoming call is received, and it is determined that the incoming call meets a predetermined criteria indicating a probable source of the incoming call. On a display of the device, an option is rendered for answering the incoming call with a generated voice response in lieu of a voice of a user of the device. Text options for generating a voice response are also rendered. The incoming call is answered and generated speech corresponding to the selected text option is sent.



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