US Patent Application 18245084. Methods for Supervised Ride Hailing Experiences simplified abstract

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Methods for Supervised Ride Hailing Experiences

Organization Name

Robert Bosch GmbH


Inventor(s)

Stefan Weissert of Royal Oak MI (US)

Philip Ventimiglia of Northville MI (US)

Alicia Winters of Wixom MI (US)

Simone Bosatelli of Stuttgart (DE)

Methods for Supervised Ride Hailing Experiences - A simplified explanation of the abstract

This abstract first appeared for US patent application 18245084 titled 'Methods for Supervised Ride Hailing Experiences

Simplified Explanation

- This patent application describes methods for ensuring safe and supervised ride hailing experiences by a mobility service provider. - The methods involve using a monitoring device installed in the vehicle by the driver. - The monitoring device records audio and video data during rides and can upload it to a cloud storage backend if needed, such as for resolving disputes or in the event of an accident. - The monitoring device has a recognizable design and is integrated with the mobility service provider's applications used by both drivers and riders. - The services of the monitoring device are operated by a trusted, neutral third-party. - The trusted third-party can provide live qualified support in emergencies or if the rider or driver feels uncomfortable or unsafe.


Original Abstract Submitted

Methods for safe and supervised ride hailing experiences by a mobility service provider are disclosed. The methods advantageously utilize a monitoring device which is installed in the vehicle by the driver. The monitoring device enables a monitoring feature in which it records audio and video data during rides in the vehicle. If necessary, such as for resolving a dispute or in the event of an accident, the monitoring device uploads the recorded data to a cloud storage backend. The monitoring device has a recognizable design and is integrated with mobility service provider applications used by both the driver of the vehicle and the riders who hail rides. The services of the monitoring device are operated by a trusted, neutral third-party. The trusted, neutral third-party may provide live qualified support at the touch of a button in an emergency or if the rider/driver simply feels uncomfortable or unsafe.