Toyota jidosha kabushiki kaisha (20240112678). VOICE DIALOGUE SYSTEM AND METHOD OF UNDERSTANDING UTTERANCE INTENTION simplified abstract

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VOICE DIALOGUE SYSTEM AND METHOD OF UNDERSTANDING UTTERANCE INTENTION

Organization Name

toyota jidosha kabushiki kaisha

Inventor(s)

Atsushi Ikeno of Kyoto-shi (JP)

Yusuke Jinguji of Hiroo-gun (JP)

Toshifumi Nishijima of Kasugai-shi (JP)

Fuminori Kataoka of Nisshin-shi (JP)

Horomi Tonegawa of Okazaki-shi (JP)

Norihide Umeyama of Nisshin-shi (JP)

VOICE DIALOGUE SYSTEM AND METHOD OF UNDERSTANDING UTTERANCE INTENTION - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240112678 titled 'VOICE DIALOGUE SYSTEM AND METHOD OF UNDERSTANDING UTTERANCE INTENTION

Simplified Explanation

The patent application describes a voice dialogue system that includes a voice input unit, a dialogue text creator, a voice output unit, and a setting unit. The system is designed to output a second system utterance without acquiring a user utterance after the first system utterance, with the second system utterance having a connective portion and a content portion. The setting unit sets a response deadline for the first system utterance based on the timing of the output of the connective or content portion of the second system utterance.

  • Voice dialogue system with voice input, text creation, output, and setting units
  • Outputs second system utterance without user input, with connective and content portions
  • Setting unit determines response deadline based on timing of second system utterance

Potential Applications

This technology could be applied in customer service chatbots, virtual assistants, and interactive voice response systems.

Problems Solved

1. Streamlining voice dialogue systems by pre-determining response deadlines 2. Improving user experience by providing seamless conversation flow

Benefits

1. Enhanced efficiency in voice interactions 2. Increased user engagement and satisfaction

Potential Commercial Applications

Optimizing call center operations, improving virtual assistant performance, enhancing customer service chatbots.

Possible Prior Art

One potential prior art could be the use of response deadlines in chatbot systems to improve conversation flow and user experience.

Unanswered Questions

How does the system handle interruptions during the dialogue process?

The patent abstract does not specify how the system deals with interruptions or unexpected user inputs during the conversation.

What languages or dialects is the system capable of supporting?

The abstract does not mention the language capabilities or limitations of the voice dialogue system.


Original Abstract Submitted

a voice dialogue system includes: a voice input unit which acquires a user utterance, a dialogue text creator which creates a text of a system utterance, a voice output unit which outputs the system utterance as voice data, and a setting unit that sets a response deadline for system utterances. when a first system utterance is output by the voice output unit, a second system utterance is output after the first system utterance without having acquired a user utterance, and the second system utterance comprises a connective portion for connecting following sentences and a content portion that is a subject of the second system utterance, the setting unit sets a timing at which output of the connective portion of the second system utterance ends or output of the content portion of the second system utterance starts as the response deadline for the first system utterance.