International business machines corporation (20240129270). FORMALIZING INFORMAL AGREEMENTS IN PHYSICAL SPACE AND DIGITAL SPACE simplified abstract

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FORMALIZING INFORMAL AGREEMENTS IN PHYSICAL SPACE AND DIGITAL SPACE

Organization Name

international business machines corporation

Inventor(s)

Aaron K. Baughman of Cary NC (US)

Jeremy R. Fox of Georgetown TX (US)

Raghuveer Prasad Nagar of Kota (IN)

Dinesh Kumar Bhudavaram of Bangalore (IN)

FORMALIZING INFORMAL AGREEMENTS IN PHYSICAL SPACE AND DIGITAL SPACE - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240129270 titled 'FORMALIZING INFORMAL AGREEMENTS IN PHYSICAL SPACE AND DIGITAL SPACE

Simplified Explanation

The patent application abstract describes a computer-implemented method for analyzing and responding to communications between users in a communication space based on their roles and the formality of the communication.

  • The method involves receiving and analyzing communications between users in a communication space.
  • The formality of the communication is determined based on the roles of the users.
  • A transformer model is identified for the communication space to monitor for agreement clauses.
  • An agreement clause is derived from the communication and classified.
  • The method searches for open communications corresponding to the classified agreement clause on a communication platform.
  • Based on the search results, a formal communication response is outputted via a communication channel to the users.

Potential Applications of this Technology

- Customer service interactions - Legal document review and analysis - Business negotiations

Problems Solved by this Technology

- Efficiently analyzing and responding to communications - Ensuring appropriate formality in communication - Streamlining agreement clause identification and response

Benefits of this Technology

- Improved communication efficiency - Enhanced user experience in communication - Automated response generation based on communication analysis

Potential Commercial Applications of this Technology

Optimizing Communication Responses for User Engagement

Possible Prior Art

There may be prior art related to natural language processing in communication analysis and response generation.

Unanswered Questions

== How does the method handle complex or ambiguous agreement clauses in communications? The abstract does not provide details on how the method addresses complex or ambiguous agreement clauses in communications.

== What measures are in place to ensure user privacy and data security in the communication analysis process? The abstract does not mention any specific measures for ensuring user privacy and data security during communication analysis.


Original Abstract Submitted

a computer-implemented method includes receiving a communication between first and second users via a communication channel associated with a communication space., and identifying the first user having a first role and the second user having a second role, a formality of the communication is determined based on the second role. the method includes identifying a transformer model for the communication space and monitoring the communication for an agreement clause via the transformer model by deriving an agreement clause based on the communication and classifying the derived agreement clause. the method includes searching a communication platform for an open communication corresponding to the classified agreement clause, and outputting a formal communication response via a communication channel, or outputting a second formal communication response, to the second user via the communication channel in response to finding, or not finding, respectively, the open communication corresponding to the classified agreement clause during the searching.