20240054142. SYSTEM AND METHOD FOR MULTI-MODAL AUDIO MINING OF TELEPHONE CONVERSATIONS simplified abstract (Global Tel*Link Corporation)

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SYSTEM AND METHOD FOR MULTI-MODAL AUDIO MINING OF TELEPHONE CONVERSATIONS

Organization Name

Global Tel*Link Corporation

Inventor(s)

Andreas M. Olligschlaeger of Baden PA (US)

James P. Rokosky of Altoona PA (US)

SYSTEM AND METHOD FOR MULTI-MODAL AUDIO MINING OF TELEPHONE CONVERSATIONS - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240054142 titled 'SYSTEM AND METHOD FOR MULTI-MODAL AUDIO MINING OF TELEPHONE CONVERSATIONS

Simplified Explanation

The abstract describes a system and method for automated monitoring of inmate telephone calls, as well as multi-modal search, retrieval, and playback capabilities for these calls. The invention aims to provide an efficient means for correctional facilities to identify and monitor the contents of telephone conversations, potentially uncovering inappropriate conduct or criminal activity by analyzing the conversations for specific events and topics.

  • The system and method enable automated monitoring of inmate telephone calls.
  • It provides multi-modal search, retrieval, and playback capabilities for these calls.
  • The technology is referred to as multi-modal audio mining.
  • The invention is designed to assist organizations like correctional facilities in identifying and monitoring the contents of telephone conversations.
  • It aims to provide evidence of possible inappropriate conduct or criminal activity by analyzing the monitored conversations.
  • The system can detect events such as the addition of third parties, discussion of particular topics, and mention of certain entities.

Potential Applications:

  • Correctional facilities can use this technology to monitor inmate telephone calls and identify any inappropriate conduct or criminal activity.
  • Law enforcement agencies can utilize the system to gather evidence for investigations by analyzing the contents of monitored conversations.
  • Legal professionals can use the technology to review and analyze telephone conversations as part of their case preparation.

Problems Solved:

  • The system solves the problem of manually monitoring and analyzing a large volume of inmate telephone calls.
  • It addresses the challenge of identifying potential inappropriate conduct or criminal activity within these calls.
  • The technology provides a more efficient and effective means of monitoring and analyzing conversations compared to manual methods.

Benefits:

  • The system saves time and resources by automating the monitoring and analysis of inmate telephone calls.
  • It allows for the quick identification of potential inappropriate conduct or criminal activity, aiding in maintaining security within correctional facilities.
  • The technology provides a reliable and objective method of analyzing conversations, reducing the risk of human error or bias.


Original Abstract Submitted

a system and method for the automated monitoring of inmate telephone calls as well as multi-modal search, retrieval and playback capabilities for said calls. a general term for such capabilities is multi-modal audio mining. the invention is designed to provide an efficient means for organizations such as correctional facilities to identify and monitor the contents of telephone conversations and to provide evidence of possible inappropriate conduct and/or criminal activity of inmates by analyzing monitored telephone conversations for events, including, but not limited to, the addition of third parties, the discussion of particular topics, and the mention of certain entities.

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