20240045752. METHODS AND APPARATUSES FOR TROUBLESHOOTING A COMPUTER SYSTEM simplified abstract (Telefonaktiebolaget LM Ericsson (publ))

METHODS AND APPARATUSES FOR TROUBLESHOOTING A COMPUTER SYSTEM

Organization Name

Telefonaktiebolaget LM Ericsson (publ)

Inventor(s)

Sahar Tahvili of Solna (SE)

[[:Category:Martin Sk�ld of Järfälla (SE)|Martin Sk�ld of Järfälla (SE)]][[Category:Martin Sk�ld of Järfälla (SE)]]

Raghotham Sripadraj of Kista (SE)

Hamidreza Moradmand of Kista (SE)

METHODS AND APPARATUSES FOR TROUBLESHOOTING A COMPUTER SYSTEM - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240045752 titled 'METHODS AND APPARATUSES FOR TROUBLESHOOTING A COMPUTER SYSTEM

Simplified Explanation

The patent application describes a method and apparatus for troubleshooting a computer system. Here is a simplified explanation of the abstract:

• The method involves obtaining a list of events that describe the activity of the computer system being tested.
• A group of events is selected from the list, which indicates a failed test of the computer system.
• Textual features are extracted from the selected group of events.
• A feature vector is generated, which includes the extracted textual features.
• The feature vector is mapped to a set of predefined troubleshooting activities.
• One or more of the predefined troubleshooting activities are selected for execution based on the mapping of the feature vector.

Potential applications of this technology:

• Troubleshooting computer systems in various industries such as IT, telecommunications, and manufacturing.
• Identifying and resolving issues in software applications and hardware components.
• Automating the troubleshooting process to improve efficiency and reduce downtime.

Problems solved by this technology:

• Streamlining the troubleshooting process by automatically identifying the root cause of failures.
• Reducing the time and effort required to diagnose and fix issues in computer systems.
• Improving the accuracy and effectiveness of troubleshooting by leveraging textual features extracted from events.

Benefits of this technology:

• Faster resolution of computer system issues, leading to increased productivity.
• Cost savings by minimizing the need for manual troubleshooting and expert intervention.
• Enhanced reliability and performance of computer systems through efficient problem identification and resolution.

Original Abstract Submitted

a method and apparatus of troubleshooting a computer system are disclosed. the method comprises obtaining a list that comprises one or more events textually describing an activity of the computer system being tested; selecting a group of events in the list, wherein the group of events is indicative of a failed test of the computer system; extracting textual features from the selected group of events; generating a feature vector comprising the extracted textual features; mapping the feature vector to a plurality of predefined troubleshooting activities; selecting one or more of the plurality of predefined troubleshooting activities for execution in response to the mapping of the feature vector.