20240037514. CHECK EXCEPTION PROCESSING IN THE METAVERSE simplified abstract (Bank of America Corporation)

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CHECK EXCEPTION PROCESSING IN THE METAVERSE

Organization Name

Bank of America Corporation

Inventor(s)

Sneha Padiyar of Mumbai (IN)

Sandeep Kumar Chauhan of Hyderabad (IN)

Nandini Rathaur of Mumbai (IN)

Aditya Sharma of New Delhi (IN)

CHECK EXCEPTION PROCESSING IN THE METAVERSE - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240037514 titled 'CHECK EXCEPTION PROCESSING IN THE METAVERSE

Simplified Explanation

The patent application describes a system for authenticating avatar activity in a metaverse environment, specifically in a secure bidirectional metaverse session between an agent avatar and a customer avatar. The authentication process involves verifying the customer's identity using meta-information associated with avatar appearance or behavior, device data, and/or methods of avatar control.

The system allows the agent and customer avatars to view a virtual representation of a defective check in the metaverse environment. The customer avatar can then sign the virtual check within the metaverse. The signature is captured and reproduced on a paper check by a device connected to the metaverse application.

The metaverse application also stores technical logs of the metaverse session for future reference.

Potential applications of this technology:

  • Secure authentication and verification of customer identity in metaverse environments.
  • Facilitating secure transactions within a metaverse environment, such as signing virtual checks.
  • Providing a secure and immersive customer service experience in a metaverse setting.

Problems solved by this technology:

  • Ensuring the authenticity and security of avatar activity in a metaverse environment.
  • Verifying the identity of customers in a virtual setting.
  • Enabling secure transactions and interactions between avatars in a metaverse session.

Benefits of this technology:

  • Enhanced security and trust in metaverse transactions.
  • Improved customer experience in a metaverse environment.
  • Efficient and reliable authentication of avatar activity.
  • Ability to store and reference technical logs for future analysis and auditing purposes.


Original Abstract Submitted

systems, methods, and apparatus are provided for authenticating avatar activity in a metaverse environment. a metaverse application may enable interactions between an agent avatar and a customer avatar in a secure bidirectional metaverse session. customer identity may be verified using meta-information associated with avatar appearance or behavior, device data, and/or methods of avatar control. the agent avatar and customer avatar may view a virtual representation of a defective check in the metaverse environment. the customer avatar may sign the virtual check in the metaverse environment. the signature may be captured and reproduced on a paper check by a device interfacing with the metaverse application. the metaverse application may store technical logs of the metaverse session for future reference.

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