20240028603. SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION simplified abstract (LIVEPERSON, INC.)
Contents
SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION
Organization Name
Inventor(s)
Julius Schorzman of San Francisco CA (US)
Nir Holtzman Ninio of Tel Aviv (IL)
Uri Goldstein of Tel Aviv (IL)
SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240028603 titled 'SYSTEM AND METHODS FOR SEARCHING AND COMMUNICATION
Simplified Explanation
The patent application describes computer-based methods and apparatuses for storing and retrieving expert profiles from a database. These expert profiles contain information about individuals with knowledge in specific categories or topics. The system receives search criteria from a query source and selects expert profiles that match the criteria. The system then transmits the expert profile data to a remote search engine, allowing users to view and communicate with the experts in real-time.
- The system stores expert profiles in a database, each containing information about a person's knowledge in a specific category.
- It receives search criteria from a query source, which can be used to filter and select relevant expert profiles.
- The system transmits expert profile data to a remote search engine, allowing users to view and communicate with the experts in real-time.
Potential applications of this technology:
- Online platforms or marketplaces connecting users with experts in various fields.
- Knowledge-sharing platforms where users can search for and communicate with experts for advice or consultation.
- Job search platforms that match job seekers with experts in their desired industry or field.
Problems solved by this technology:
- Efficiently finding and connecting with experts in specific categories or topics.
- Providing real-time communication capabilities between users and experts.
- Streamlining the process of searching for and accessing expert knowledge.
Benefits of this technology:
- Access to a wide range of experts and their knowledge in various fields.
- Real-time communication capabilities enable immediate interaction and information exchange.
- Efficient and streamlined process for finding and connecting with experts.
Original Abstract Submitted
described are computer-based methods and apparatuses, including computer program products, comprising the steps of, or structure for, storing a plurality of expert profiles in a database, each of the plurality of expert profiles comprising information associated with a person having knowledge in a particular category, subject or topic; receiving search criteria over a network from a query source; selecting at least one of the plurality of expert profiles comprising information that satisfy the search criteria; and transmitting expert profile data for each of the selected expert profiles to the remote search engine, the expert profile data comprising data that defines a displayable representation of a corresponding expert profile, the expert profile data further comprising data that facilitates a client-initiated, real-time communication session over the network with a person associated with the corresponding expert profile.
