20240022564. BIOMETRIC AUTHENTICATION DURING VOICE DATA TRANSFERS simplified abstract (PayPal, Inc.)

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BIOMETRIC AUTHENTICATION DURING VOICE DATA TRANSFERS

Organization Name

PayPal, Inc.

Inventor(s)

Rahul Nair of Leander TX (US)

BIOMETRIC AUTHENTICATION DURING VOICE DATA TRANSFERS - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240022564 titled 'BIOMETRIC AUTHENTICATION DURING VOICE DATA TRANSFERS

Simplified Explanation

The patent application describes systems and methods for biometric authentication during voice data transfers. Here is a simplified explanation of the patent:

  • Users can initiate voice communications with a service provider endpoint that offers automated services through voice or audio communications, such as an interactive voice response (IVR) system.
  • During the phone call or voice data transfer, the user may be required to authenticate their identity by entering a biometric, such as a fingerprint.
  • The biometric is converted into biometric feature data and provided to one or more token service providers.
  • The token service providers generate one or more tokens for the biometric, which can be used as the authentication token.
  • The authentication token is transmitted to the IVR system through the user's endpoint using a dialer feature.

Potential applications of this technology:

  • Secure voice communications: This technology can be used to enhance the security of voice communications by requiring biometric authentication, ensuring that only authorized users can access sensitive information or services.
  • Automated services: The IVR system can provide automated services to users, such as menu navigation through audio commands. Biometric authentication adds an extra layer of security to these services.

Problems solved by this technology:

  • Identity verification: Biometric authentication helps verify the identity of the user during voice data transfers, reducing the risk of unauthorized access or fraud.
  • Secure transactions: By requiring biometric authentication, this technology can prevent unauthorized transactions or access to sensitive information during voice communications.

Benefits of this technology:

  • Enhanced security: Biometric authentication adds a high level of security to voice data transfers, ensuring that only authorized users can access services or information.
  • User convenience: Users can authenticate their identity using their biometrics, eliminating the need for remembering and entering complex passwords or PINs.
  • Fraud prevention: By requiring biometric authentication, this technology helps prevent fraud and unauthorized access to sensitive information or services.


Original Abstract Submitted

there are provided systems and methods for biometric authentication during voice data transfers. a user may initiate voice communications with a service provider endpoint that provides automated services to the user through the voice or audio communications, such as an interactive voice response (ivr) system where a user may navigate menus through audio commands. the user may by required to authenticate their identity during the phone call or other voice data transfer, which may be done by entering a biometric, such as a fingerprint. the biometric may be converted to biometric feature data and provided to one or more token service providers. the token service providers may provide one or more tokens for the biometric, which may be used as the authentication token. this token may then be transmitted to the ivr system through the user's endpoint using a dialer feature of the endpoint.