18540377. PROACTIVE INCORPORATION OF UNSOLICITED CONTENT INTO HUMAN-TO-COMPUTER DIALOGS simplified abstract (GOOGLE LLC)

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PROACTIVE INCORPORATION OF UNSOLICITED CONTENT INTO HUMAN-TO-COMPUTER DIALOGS

Organization Name

GOOGLE LLC

Inventor(s)

Ibrahim Badr of Zurich (CH)

Zaheed Sabur of Baar (CH)

Vladimir Vuskovic of Zollikerberg (CH)

Adrian Zumbrunnen of Zurich (CH)

Lucas Mirelmann of Zurich (CH)

PROACTIVE INCORPORATION OF UNSOLICITED CONTENT INTO HUMAN-TO-COMPUTER DIALOGS - A simplified explanation of the abstract

This abstract first appeared for US patent application 18540377 titled 'PROACTIVE INCORPORATION OF UNSOLICITED CONTENT INTO HUMAN-TO-COMPUTER DIALOGS

Simplified Explanation

The patent application describes methods, apparatus, and computer readable media related to automated assistants that proactively incorporate unsolicited content into human-to-computer dialog sessions based on user characteristics.

  • Automated assistants proactively incorporate unsolicited content into dialog sessions.
  • User characteristics are used to identify information or actions of potential interest to the user.
  • Unsolicited content is generated and incorporated into the dialog session.
  • This process occurs when the assistant has responded to all user input during the session.

Potential Applications

Automated customer service, personalized recommendations, virtual personal assistants.

Problems Solved

Enhanced user experience, increased user engagement, personalized interactions.

Benefits

Improved user satisfaction, more efficient information delivery, tailored user experience.

Potential Commercial Applications

E-commerce platforms, customer service chatbots, virtual personal assistant apps.

Possible Prior Art

Prior art in the field of natural language processing, chatbot technology, and personalized recommendation systems.

Unanswered Questions

How does the automated assistant determine the user's characteristics?

The patent application does not provide specific details on the methods used to identify user characteristics for generating unsolicited content.

What types of unsolicited content are typically incorporated into the dialog sessions?

The patent application does not specify the specific types or formats of unsolicited content that may be generated and incorporated by the automated assistant.


Original Abstract Submitted

Methods, apparatus, and computer readable media are described related to automated assistants that proactively incorporate, into human-to-computer dialog sessions, unsolicited content of potential interest to a user. In various implementations, in an existing human-to-computer dialog session between a user and an automated assistant, it may be determined that the automated assistant has responded to all natural language input received from the user. Based on characteristic(s) of the user, information of potential interest to the user or action(s) of potential interest to the user may be identified. Unsolicited content indicative of the information of potential interest to the user or the action(s) may be generated and incorporated by the automated assistant into the existing human-to-computer dialog session. In various implementations, the incorporating may be performed in response to the determining that the automated assistant has responded to all natural language input received from the user during the human-to-computer dialog session.