18512750. CUSTOMER ANALYSIS APPARATUS, CUSTOMER ANALYSIS METHOD, AND NON-TRANSITORY STORAGE MEDIUM simplified abstract (NEC Corporation)

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CUSTOMER ANALYSIS APPARATUS, CUSTOMER ANALYSIS METHOD, AND NON-TRANSITORY STORAGE MEDIUM

Organization Name

NEC Corporation

Inventor(s)

Makiko Akiguchi of Tokyo (JP)

Azusa Furukawa of Tokyo (JP)

Kei Shibuya of Tokyo (JP)

Kan Arai of Tokyo (JP)

Hiroshi Hashimoto of Tokyo (JP)

Ken Hanazawa of Tokyo (JP)

CUSTOMER ANALYSIS APPARATUS, CUSTOMER ANALYSIS METHOD, AND NON-TRANSITORY STORAGE MEDIUM - A simplified explanation of the abstract

This abstract first appeared for US patent application 18512750 titled 'CUSTOMER ANALYSIS APPARATUS, CUSTOMER ANALYSIS METHOD, AND NON-TRANSITORY STORAGE MEDIUM

Simplified Explanation

The customer analysis apparatus described in the patent application includes an image acquisition unit and an image processing unit. The image acquisition unit acquires images from two different image capture units, while the image processing unit processes these images to generate product information and customer attribute information.

  • The apparatus includes an image acquisition unit that captures images from two different image capture units.
  • The image processing unit processes the acquired images to generate product information indicating a product taken from a product shelf and customer attribute information of the customer taking out the product.
  • The product information and customer attribute information are stored in association with each other in a result storage unit.

Potential Applications

This technology could be applied in retail settings to analyze customer behavior and preferences based on their interactions with products on shelves.

Problems Solved

This technology helps in understanding customer behavior and preferences in retail environments, which can assist in improving marketing strategies and product placement.

Benefits

The apparatus provides valuable insights into customer interactions with products, allowing businesses to tailor their offerings to better meet customer needs and preferences.

Potential Commercial Applications

"Enhancing Customer Analysis in Retail Environments"

Unanswered Questions

How does the apparatus differentiate between different customers interacting with products?

What measures are in place to ensure the privacy and security of customer data collected by the apparatus?

Original Abstract Submitted

A customer analysis apparatus () includes an image acquisition unit () and an image processing unit (). The image acquisition unit () acquires a first image generated by a first image capture unit () and a second image generated by a second image capture unit (). The image processing unit () processes the first image and the second image. More specifically, the image processing unit () generates product information indicating a product () taken out from a product shelf (), by processing the first image and the second image. Further, the image processing unit () generates customer attribute information of a customer taking out the product (), by processing the first image. Then, the image processing unit () causes a result storage unit () to store the product information and the customer attribute information in association with each other.