18509773. PERFORMING A CUSTOM ACTION DURING CALL SCREENING BASED ON A PURPOSE OF A VOICE CALL simplified abstract (Capital One Services, LLC)

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PERFORMING A CUSTOM ACTION DURING CALL SCREENING BASED ON A PURPOSE OF A VOICE CALL

Organization Name

Capital One Services, LLC

Inventor(s)

Brendan Way of Brooklyn NY (US)

Kaylyn Gibilterra of New York NY (US)

Abdelkader M'Hamed Benkreira of New York NY (US)

PERFORMING A CUSTOM ACTION DURING CALL SCREENING BASED ON A PURPOSE OF A VOICE CALL - A simplified explanation of the abstract

This abstract first appeared for US patent application 18509773 titled 'PERFORMING A CUSTOM ACTION DURING CALL SCREENING BASED ON A PURPOSE OF A VOICE CALL

Simplified Explanation

The abstract describes a patent application for a user device that can screen incoming calls for requests for funds and provide options for the user to respond, including transferring funds between accounts.

  • User device screens incoming calls for requests for funds
  • Analyzes voice input for keywords related to fund requests
  • Provides input options for user to respond to fund requests
  • Includes option to transfer funds between accounts
  • Detects user interaction with transfer option
  • Transmits request to transfer funds between accounts

Potential Applications

This technology could be applied in financial services, customer service, and personal banking applications.

Problems Solved

This technology helps users quickly and securely respond to requests for funds without the need for manual intervention.

Benefits

The user device streamlines the process of transferring funds between accounts in response to incoming calls, providing convenience and efficiency for users.

Potential Commercial Applications

"Enhancing User Experience in Financial Services with Automated Fund Transfer Options"

Possible Prior Art

There may be existing technologies related to call screening and automated fund transfers, but specific prior art is not provided in the abstract.

Unanswered Questions

How does the user device ensure the security of fund transfers between accounts?

The abstract does not detail the security measures in place to protect the transfer of funds between accounts.

What types of accounts are compatible with the transfer option on the user device?

The abstract does not specify the types of accounts that can be used for transferring funds within the user device.


Original Abstract Submitted

A user device may output an indication of an incoming call from a calling device. The user device may receive a request to screen the incoming call. The user device may analyze a transcription of voice input, received from the calling device, for one or more keywords related to a request for funds. The user device may output one or more input options, which permit a user of the user device to respond to the request for funds, including an input option to transfer funds from a first account associated with the user device to a second account associated with the calling device. The user device may detect a user interaction with the input option to transfer funds from the first account to the second account. The user device may transmit a request that causes funds to be transferred from the first account to the second account.