18383161. SYSTEMS, METHODS, AND APPARATUSES FOR MANAGING INCOMPLETE AUTOMATED ASSISTANT ACTIONS simplified abstract (GOOGLE LLC)

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SYSTEMS, METHODS, AND APPARATUSES FOR MANAGING INCOMPLETE AUTOMATED ASSISTANT ACTIONS

Organization Name

GOOGLE LLC

Inventor(s)

Vikram Aggarwal of Palo Alto CA (US)

Moises Morgenstern Gali of San Francisco CA (US)

SYSTEMS, METHODS, AND APPARATUSES FOR MANAGING INCOMPLETE AUTOMATED ASSISTANT ACTIONS - A simplified explanation of the abstract

This abstract first appeared for US patent application 18383161 titled 'SYSTEMS, METHODS, AND APPARATUSES FOR MANAGING INCOMPLETE AUTOMATED ASSISTANT ACTIONS

Simplified Explanation

The patent application describes methods, apparatus, systems, and computer-readable media for resuming a partially completed action by an automated assistant.

  • The automated assistant prompts the user for information to complete the action.
  • If an event interrupts the completion of the action during a dialog session, the assistant stores the obtained information locally.
  • The assistant can resume completing the action at a later time when convenient for the user.

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      1. Potential Applications
  • Customer service chatbots
  • Virtual assistants in smart devices
  • Automated appointment scheduling systems
      1. Problems Solved
  • Interruptions during user interactions with automated assistants
  • Ensuring completion of tasks that require user input
  • Improving user experience with automated systems
      1. Benefits
  • Seamless continuation of tasks
  • Flexibility for users to resume actions at their convenience
  • Enhanced efficiency in completing tasks with automated assistance


Original Abstract Submitted

Methods, apparatus, systems, and computer-readable media are provided for resuming a partially completed action that is to be performed by an automated assistant. The action can require the automated assistant to prompt the user to provide information that the automated assistant can use to complete the action. During a dialog session in which the user is providing the information, an event can occur that interferes with the completion of the action. In response, the automated assistant can cause any information obtained during the dialog session to be stored locally, in order that the automated assistant can resume completing the action at a later time. For instance, the user can be prompted by the automated assistant to complete the action, or the user can independently invoke the automated assistant to complete the action at a time that is convenient for the user.

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