18367298. TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION simplified abstract (Microsoft Technology Licensing, LLC)

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TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION

Organization Name

Microsoft Technology Licensing, LLC

Inventor(s)

Jessalynn Uchacz of Seattle WA (US)

Aaron James Harrison of Rexburg ID (US)

Brian S. Ruble of Bellevue WA (US)

TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION - A simplified explanation of the abstract

This abstract first appeared for US patent application 18367298 titled 'TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION

Simplified Explanation

The patent application describes methods and systems for tracking after-hours activity in an electronic communication application. Here is a simplified explanation of the abstract:

  • The invention tracks after-hours activity in an electronic communication application.
  • It accesses a log that stores time, receiver, and originator information of events managed via the application.
  • It determines the after-hours period of a receiver based on the receiver information.
  • It determines the organizational group of an originator based on the originator information and stored organizational data.
  • It determines whether the event occurred during the receiver's after-hours period based on the time information.
  • If the event occurred during the after-hours period, it adds a value to an after-hours count associated with the originator's organizational group.
  • It modifies the operation of the electronic communication application for users in the organizational group.

Potential applications of this technology:

  • Employee monitoring and tracking after-hours work activities.
  • Enhancing productivity by identifying and addressing after-hours communication patterns.
  • Analyzing after-hours communication for workload management and resource allocation.

Problems solved by this technology:

  • Difficulty in tracking after-hours activity in electronic communication applications.
  • Lack of visibility into after-hours work patterns and their impact on organizational groups.
  • Inefficient allocation of resources due to a lack of information about after-hours communication.

Benefits of this technology:

  • Improved tracking and monitoring of after-hours activity.
  • Enhanced productivity and workload management.
  • Better resource allocation based on after-hours communication patterns.


Original Abstract Submitted

Methods and systems for tracking sources of after-hours activity based on events managed via an electronic communication application. One method includes accessing a log storing time information, receiver information, and originator information of an event managed via the electronic communication application, determining, based on the receiver information, a predetermined after-hours period of a receiver of the event, determining, based on the originator information and stored organizational data, an organizational group of an originator of the event, and determining, based on the time information, whether the event occurred during the predetermined after-hours period of the receiver. The method also includes, in response to determining that the event occurred during the predetermined after-hours period of the receiver, adding a value to an after-hours count associated with the organizational group of the originator, and modifying operation of the electronic communication application as used by at least one user included in the organizational group.

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